On 6/23/25 19:06, Maureen Thomas wrote:
Using the latest Linux 12 there is.  I had vpn by nord.  All of a sudden the password app wanted my master password.  I had renewed it as asked by them 5 days ago along with the recovery code.  I typed it in and it said wrong password.  I have only had one. Long story short I ended up trying to get help but their chat was not working and the help pages did not help, so I cancelled it since I could not get all my passwords back no matter what.

So I went to PIA.  I downloaded two files that ended in .run. Went to my terminal and followed the directions.  All was well until I had to put in the root password.  I had used it in the past and when I typed it in it also said wrong password.  My synaptic package manager would not add it to the list there.  In fact the two files downloaded would not even show up to add them.

So I need to know if there is any way to change my damn root password and how to get synaptic to accept them.   I just turned 75 so I write a lot of stuff down so I do not forget.  I would greatly appreciate your help with this problem.


Thanks Moe


To reset the root password, try the instructions under "With physical access to hard disk, resetting the password ..." on the following Debian wiki page:

https://www.debian.org/doc/manuals/debian-reference/ch04.en.html#_securing_the_root_password


I would advise making a copy of your current /etc/passwd before modifying it.


David

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