On Friday 22 May 2020 13:57:33 David Farrier wrote: > Please help debug a communication problem with my TEAC DV-W5000U > CD/DVD burner. It read and wrote reliably with my 686 PC. I retired > that machine, and recently tried to move the burner to one of my > 64-bit computers. It reads reliably, but when writing, fails after > transferring approximately 150 Mb. Writing disk images smaller than > that usually works. > > Have tried various burning software, however will use cdrskin as an > example, as I think its error messages more useful. At the point > cdrskin prematurely quits burning, it complains about the host > adapter. So, I looked in syslog, and about the time cdrskin fails, > syslog reports the controller xhci_hcd reset the USB device. > > Any suggestions appreciated. I hate to give up on the DV-W5000U > because it is designed to do especially high-quality burns. Seems to > be an ordinary TEAC drive except built to tighter tolerances. > > More details: > > Version of Debian: > When I first discovered this problem, I had the old computer and one > of the new computers both running stretch, set up nearly the same > except one was 686 pae and the other amd64. Since retiring the old > computer, have tried buster with kernel 4.0.19 and backported 5.0.4. > Have not tried testing or unstable. > > Information about the DV-W5000U, from lsusb: > Bus 002 Device 003: ID 0644:1010 TEAC Corp. > Device Descriptor: > bLength 18 > bDescriptorType 1 > bcdUSB 2.00 > bDeviceClass 0 > bDeviceSubClass 0 > bDeviceProtocol 0 > bMaxPacketSize0 64 > idVendor 0x0644 TEAC Corp. > idProduct 0x1010 > bcdDevice 2.40 > iManufacturer 98 TEAC > iProduct 76 Disk Checker DK-5000S > iSerial 63 DEF1151C028D > bNumConfigurations 1 > Configuration Descriptor: > bLength 9 > bDescriptorType 2 > wTotalLength 0x0027 > bNumInterfaces 1 > bConfigurationValue 1 > iConfiguration 0 > bmAttributes 0xc0 > Self Powered > MaxPower 2mA > Interface Descriptor: > bLength 9 > bDescriptorType 4 > bInterfaceNumber 0 > bAlternateSetting 0 > bNumEndpoints 3 > bInterfaceClass 8 Mass Storage > bInterfaceSubClass 6 SCSI > bInterfaceProtocol 80 Bulk-Only > iInterface 0 > Endpoint Descriptor: > bLength 7 > bDescriptorType 5 > bEndpointAddress 0x02 EP 2 OUT > bmAttributes 2 > Transfer Type Bulk > Synch Type None > Usage Type Data > wMaxPacketSize 0x0200 1x 512 bytes > bInterval 0 > Endpoint Descriptor: > bLength 7 > bDescriptorType 5 > bEndpointAddress 0x86 EP 6 IN > bmAttributes 2 > Transfer Type Bulk > Synch Type None > Usage Type Data > wMaxPacketSize 0x0200 1x 512 bytes > bInterval 0 > Endpoint Descriptor: > bLength 7 > bDescriptorType 5 > bEndpointAddress 0x81 EP 1 IN > bmAttributes 3 > Transfer Type Interrupt > Synch Type None > Usage Type Data > wMaxPacketSize 0x0002 1x 2 bytes > bInterval 12 > Device Qualifier (for other device speed): > bLength 10 > bDescriptorType 6 > bcdUSB 2.00 > bDeviceClass 0 > bDeviceSubClass 0 > bDeviceProtocol 0 > bMaxPacketSize0 64 > bNumConfigurations 1 > can't get debug descriptor: Resource temporarily unavailable > Device Status: 0x0001 > Self Powered > > An example burn command, followed by the relevant error messages: > cdrskin -v dev=1 speed=4 fs=8m blank=as_needed -eject padsize=300k > 640mbfile.iso > ... > Track 01: 139 of 640 MB written (fifo 100%) [buf 98%] > 4.0x.cdrskin: FAILURE : SCSI command 2Ah yielded host problem: 0x7 > SG_ERR_DID_ERROR (Internal error detected in the host adapter) > cdrskin: FATAL : Lost connection to drive > cdrskin: FAILURE : Failed to synchronize drive cache. SCSI error : [0 > 00 00] (No error reported by SCSI transaction) > ... > > The relevant lines from syslog: > May 22 09:00:51 penguin kernel: [45975.237515] usb 2-9: reset > high-speed USB device number 3 using xhci_hcd > May 22 09:00:52 penguin kernel: [45976.212240] sr 7:0:0:0: Power-on or > device reset occurred
I'd check the makers site for a firmware update. Failing that, I've now had many years of flawless service out of a Hitachi internal drive with a sata interface. Change it out. Cheers, Gene Heskett -- "There are four boxes to be used in defense of liberty: soap, ballot, jury, and ammo. Please use in that order." -Ed Howdershelt (Author) If we desire respect for the law, we must first make the law respectable. - Louis D. Brandeis Genes Web page <http://geneslinuxbox.net:6309/gene>
