On Thu 11 Jul 2019 at 07:26:00 (-0500), John Hasler wrote: > Brad Rogers writes: > > Except that the worst offenders are commercial entities such google, > > ebay(1), all banks, amazon, etc, etc. ad nauseam. *None* of them are > > going to remove HTML and/or CSS from their emails until something > > 'better'(2) comes along. > > Some banks have found something "better". Their emails contain a link > which automatically opens a page on their site in your browser (they > assume that everyone reads email in a browser, of course). They claim > this is more secure.
And if you don't open that link, they¹ assume you don't read their emails at all. After a few months, they start sending emails complaining about that, and threatening to stop sending you emails. > Citi does this with emails inquiring about a possibly fraudulent > transaction. If you kill the process as soon as you realize that > something in that email is trying to connect to something (as any sane > person would) they consider that you have authorized the transaction. I can't confirm that as they sent me a simultaneous text as well as the email, so our dialogue was continued by text and then phone. (They were extremely efficient, and I can't complain about their actions.) But thanks for the heads-up. > There is no point in complaining. 99% of users object to anything *but* > html mail. Most don't know that anything else exists. ¹ not Citi, thankfully. Cheers, David.
