Has anyone had to contact hotmail about this kind of thing?

Mail from my server automatically gets put in the spam folder.  My
server isn't blacklisted as far as I know, and it's a static IP.

My ISP said:

"Does your mail server have a PTR entry in your DNS zone file? Without
one, many hosts may reject your email. Basically a receiving host will
do a reverse lookup to make sure that the incoming email traces back to
the originating (sending) server IP - if it cannot resolve it, then the
email will be rejected. A PTR is an entry in your DNS zone file that is
referenced when a server does a reverse lookup.  "

... but that doesn't make sense to me.  I have different A and MX
records for the domain, specifically so that I can use a hosted web
service while serving mail on a different machine.  If that weren't
perfectly legit, why even have the concept of an MX record?

Any suggestions gratefully appreciated.

-- 
monique

Ask smart questions, get good answers:
http://www.catb.org/~esr/faqs/smart-questions.html


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