]] The Wanderer > I suspect that, from his perspective, closing the bug report _makes_ > that report "disappear with no response" - or, at least, that it makes > it do so to a greater extent than leaving it open with no answer would > do.
Closing bugs don't make them disappear, we're not deleting them. > "Bug report filed, remains open indefinitely with no response" comes > across as "no one cares", true - but "bug report filed, closed without > attempting to fix" comes across as rejection of the report, and > therefore, of the idea that the report represents a valid problem. It's > easy to see how the latter is a stronger negative than the former. I'd be much more annoyed at not getting a response than «your bug report lacks crucial detail needed to debug the problem». The latter is actionable on my part (I can try to find the information/answer the questions). In the former case, was there something wrong with the bug report? Did it even reach a human? Did they just not care? It's hard to know, and it's completely inactionable (unactionable?) from the submitter's point of view. -- Tollef Fog Heen UNIX is user friendly, it's just picky about who its friends are
