On 2006-03-13, Jeroen van Wolffelaar <[EMAIL PROTECTED]> wrote: > Nobody mailed ftpmaster@ about the size of the NEW queue. -devel isn't > a contact address for ftp-master, at least speaking for myself, > mailinglists have a much lower priority than things like ftpmaster mail, > and when backlogged with mail, I tend to skip parts too, if it's too > high-traffic at times. > >> Is there a reason why the question should be made in private? > > It seems as if only problems and annoyances end up on mailinglists, and > *not* to [EMAIL PROTECTED] The don't specifically need to be made private, but > I don't think it'd be too much to ask for questions to ftpmaster to be > mailed to the our published contact address? How would you feel if > people complained about lacking piuparts updates on -devel, stating it's > unaccepteable and the maintainer should've been recruiting a > co-maintainer, without that person ever having contacted you? > > That's, roughly, what happens with ftp-master often. We do our best to > answer all inquiries, but are not perfect. However, of those issues > coming to some mailinglist, more often than not there's not even an > attempt to mail ftp-master first, or at all. It's a kind of > self-reenforcing loop if people don't think mailing helps, but then not > even try, and mail -devel instead, making people think even more that > mailing ftpmaster@ is futile. > > I agree transparency and openness are good things. I just disagree with > the implication that mailing -devel _instead_ of ftpmaster@ is a > good way to address an issue with ftpmaster.
In the interests of transparancy, openness, keeping people from emailing debian-devel instead of [EMAIL PROTECTED] why not make the published contact address for ftpmaster be a publically viewable archive? It doesn't have to be a list that everyone can subscribe to and give their individual nit-pick comments about everything that is sent there, just make the email viewable. Some people email -devel because they think maybe their email to ftpmaster@ was never received, if they can verify it has been by themselves, this would be a good thing. My guess is that people dont think that mailing ftpmaster@ helps because it feels like a blackhole. If the darkness was illuminated then people could see that ftpmaster@ does try really hard to respond to things, and that your message that you sent there did arrive... Perhaps there is a concern about privacy for some reason, but I am sure issues involving privacy can be handled with care outside of a public archived list. Micah -- To UNSUBSCRIBE, email to [EMAIL PROTECTED] with a subject of "unsubscribe". Trouble? Contact [EMAIL PROTECTED]
