Package: wnpp Severity: wishlist * Package name : request-tracker3.4 Version : 3.4.0 Upstream Author : Jesse Vincent <[EMAIL PROTECTED]> * URL : http://download.bestpractical.com/pub/rt/release/rt-3.4.0.tar.gz * License : GPL version 2 Description : Extensible trouble-ticket tracking system
Request Tracker (RT) is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users. It features a web, email and command-line interfaces (see the package rt3.4-clients). . This is the 3.4 series of RT, it can be installed alongside the 3.0 and 3.2 series without any problems. This release is a big improvement over previous versions and features many new features, substantial performance improvements and a significant cleanup and restructuring of the codebase. . Written in object-oriented Perl, RT is a high-level, portable, platform independent system that eases collaboration within organizations and makes it easy for them to take care of their customers. . RT manages key tasks such as the identification, prioritization, assignment, resolution and notification required by enterprise-critical applications including project management, help desk, NOC ticketing, CRM and software development. -- System Information: Debian Release: 3.1 APT prefers testing APT policy: (900, 'testing') Architecture: i386 (i686) Kernel: Linux 2.6.10 Locale: LANG=C, LC_CTYPE=C (charmap=ANSI_X3.4-1968) -- To UNSUBSCRIBE, email to [EMAIL PROTECTED] with a subject of "unsubscribe". Trouble? Contact [EMAIL PROTECTED]
