Your message dated Thu, 05 May 2011 17:48:48 +0000 with message-id <e1qi2fq-00017p...@franck.debian.org> and subject line Bug#625605: fixed in otrs2 2.4.10+dfsg1-3 has caused the Debian Bug report #625605, regarding Preinst script in otrs2 package fails during dist-upgrade from lenny to squeeze. to be marked as done.
This means that you claim that the problem has been dealt with. If this is not the case it is now your responsibility to reopen the Bug report if necessary, and/or fix the problem forthwith. (NB: If you are a system administrator and have no idea what this message is talking about, this may indicate a serious mail system misconfiguration somewhere. Please contact ow...@bugs.debian.org immediately.) -- 625605: http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=625605 Debian Bug Tracking System Contact ow...@bugs.debian.org with problems
--- Begin Message ---Package: otrs2 Version: 2.4.9+dfsg1-3 Severity: normal Upgrading the otrs2 package fron version 2.2.7-2lenny3 to version 2.4.9+dfsg1-3 failed during a dist-upgrade from lenny to squeeze. The failing code is in the preinst script: ----------------- start quote from the preinst script ------------------ if [ ! -h "/var/lib/otrs/httpd/htdocs/yui/2.7.0/build" ]; then # Remove old yui build dir, so that dpkg replaces it with the # new symlink. rm -r /var/lib/otrs/httpd/htdocs/yui/2.7.0/build fi ----------------- end quote from the preinst script -------------------- On the system --before the upgrade-- is no file/link/dir/whatever called "/var/lib/otrs/httpd/htdocs/yui/2.7.0/build". The code quoted above runs during an upgrade and fails because it cann't remove the non-existing "/var/lib/otrs/httpd/htdocs/yui/2.7.0/build". Workaround: run "mkdir -p /var/lib/otrs/httpd/htdocs/yui/2.7.0/build" before the upgrade. -- System Information (after completion of the dist-upgrade): Debian Release: 6.0.1 APT prefers stable APT policy: (500, 'stable') Architecture: i386 (i686) Kernel: Linux 2.6.32-5-686 (SMP w/1 CPU core) Locale: LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8 (charmap=UTF-8) Shell: /bin/sh linked to /bin/bash Versions of packages otrs2 depends on: ii adduser 3.112+nmu2 add and remove users and groups ii apache2-mpm-worker [ht 2.2.16-6+squeeze1 Apache HTTP Server - high speed th ii dbconfig-common 1.8.46+squeeze.0 common framework for packaging dat ii debconf [debconf-2.0] 1.5.36.1 Debian configuration management sy ii libapache2-reload-perl 0.10-2 Reload Perl modules when changed o ii libauthen-sasl-perl 2.1500-1 Authen::SASL - SASL Authentication ii libcrypt-passwdmd5-per 1.3-9 interoperable MD5-based crypt() fo ii libdate-pcalc-perl 6.1-1 Perl module for Gregorian calendar ii libdbd-mysql-perl 4.016-1 Perl5 database interface to the My ii libdbi-perl 1.612-1 Perl Database Interface (DBI) ii libemail-valid-perl 0.184-1 Perl module for checking the valid ii libgd-graph-perl 1.44-3 Graph Plotting Module for Perl 5 ii libgd-text-perl 0.86-5 Text utilities for use with GD ii libio-stringy-perl 2.110-4 Perl modules for IO from scalars a ii libjs-prototype 1.6.1-1 JavaScript Framework for dynamic w ii libjs-yui 2.8.2r1~squeeze-1 Yahoo User Interface Library ii libmail-pop3client-per 2.17-1 POP3 client module for perl ii libmailtools-perl 2.06-1 Manipulate email in perl programs ii libmime-tools-perl 5.428-1 Perl5 modules for MIME-compliant m ii libnet-imap-simple-per 1.1900-1 Perl module to manage an IMAP acco ii libnet-imap-simple-ssl 1.3-3 Subclass of Net::IMAP::Simple with ii libnet-smtp-ssl-perl 1.01-2 SSL support for Net::SMTP ii libpdf-api2-perl 0.73-1 module for creating or modifying P ii libsoap-lite-perl 0.712-2 Perl implementation of a SOAP clie ii libtext-csv-perl 1.18-1 comma-separated values manipulator ii libtext-diff-perl 1.37-1 Perl module to find differences in ii libxml-feedpp-perl 0.41-1 module to parse/write/merge/edit R ii libxml-parser-perl 2.36-1.1+b1 Perl module for parsing XML files ii perl 5.10.1-17 Larry Wall's Practical Extraction ii ucf 3.0025+nmu1 Update Configuration File: preserv Versions of packages otrs2 recommends: ii ispell 3.1.20.0-7 International Ispell (an interacti pn mysql-server | postgresql <none> (no description available) ii procmail 3.22-19 Versatile e-mail processor Versions of packages otrs2 suggests: ii libnet-ldap-perl 1:0.4001-2 client interface to LDAP servers pn otrs2-doc-en | otrs2-doc-de <none> (no description available)
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--- Begin Message ---Source: otrs2 Source-Version: 2.4.10+dfsg1-3 We believe that the bug you reported is fixed in the latest version of otrs2, which is due to be installed in the Debian FTP archive: otrs2_2.4.10+dfsg1-3.debian.tar.gz to main/o/otrs2/otrs2_2.4.10+dfsg1-3.debian.tar.gz otrs2_2.4.10+dfsg1-3.dsc to main/o/otrs2/otrs2_2.4.10+dfsg1-3.dsc otrs2_2.4.10+dfsg1-3_all.deb to main/o/otrs2/otrs2_2.4.10+dfsg1-3_all.deb A summary of the changes between this version and the previous one is attached. Thank you for reporting the bug, which will now be closed. If you have further comments please address them to 625...@bugs.debian.org, and the maintainer will reopen the bug report if appropriate. Debian distribution maintenance software pp. Patrick Matthäi <pmatth...@debian.org> (supplier of updated otrs2 package) (This message was generated automatically at their request; if you believe that there is a problem with it please contact the archive administrators by mailing ftpmas...@debian.org) -----BEGIN PGP SIGNED MESSAGE----- Hash: SHA256 Format: 1.8 Date: Thu, 05 May 2011 19:31:30 +0200 Source: otrs2 Binary: otrs2 Architecture: source all Version: 2.4.10+dfsg1-3 Distribution: unstable Urgency: high Maintainer: Patrick Matthäi <pmatth...@debian.org> Changed-By: Patrick Matthäi <pmatth...@debian.org> Description: otrs2 - Open Ticket Request System Closes: 625605 Changes: otrs2 (2.4.10+dfsg1-3) unstable; urgency=high . * Fix bug with upgrades from Lenny to Squeeze, because of an missing sanity check in preinst. Closes: #625605 Checksums-Sha1: 3fec285ca055aeff4080a400b3508cefa0c33b84 1771 otrs2_2.4.10+dfsg1-3.dsc f97872499d3865be9efea113db38cdb58024d25d 30251 otrs2_2.4.10+dfsg1-3.debian.tar.gz dc116c21aa9a974a0328f70c04c6b7d17a4ae060 4044094 otrs2_2.4.10+dfsg1-3_all.deb Checksums-Sha256: e34cc2429baf8b64942138c70db896a531d0772e143d77ef822261cd9c07905e 1771 otrs2_2.4.10+dfsg1-3.dsc d24f1015e424c03561e53a196a9898577d98c991c5652c5d1da00b02decbbc5c 30251 otrs2_2.4.10+dfsg1-3.debian.tar.gz 50d0320a4c00cbc07742f52560b67c9561386295a7e39ff9406cf3a3e5e49e2e 4044094 otrs2_2.4.10+dfsg1-3_all.deb Files: de59c941855ac7261665cb05afa023cb 1771 web optional otrs2_2.4.10+dfsg1-3.dsc 62df6a3b8859aa858d6773ec9744ae29 30251 web optional otrs2_2.4.10+dfsg1-3.debian.tar.gz 2dc1b2c9945292dd249b0a3692ab12d0 4044094 web optional otrs2_2.4.10+dfsg1-3_all.deb -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.11 (GNU/Linux) iQIcBAEBCAAGBQJNwuFZAAoJEBLZsEqQy9jkhB0P/jJqltqEgV7A8VE+WRngXp1S pU7Pdm5vQN63MsZLdXUshZaSvBgEZ1/f5GY6f5Z8yuou17SyxKr+2GBlONBQWjTa BLgcO373ryaPiE6egWke6aEhUOSzl7VxRteyBsDGIvHCbuNz5p2Dy/7Cqdhakkcz c4ZJMrYvobEugPo+w8GWvqaHa/82uYwgBVfjMEFrusJ3cye7QwO5+NXn3d17wYtI hCcvsKn5lrpiadNNKLKw7ZfaP59iPma982xbcfZSMXA5VONj+vI7qRaTS4lKKqLy M8gN9f9uoXLh9v+gmiQ9KSRsvxz7VHyiIEUHmMhH0aEqLze5ymHwx90JzEsGG2r2 eAo9cbNZe7nRSWdEb8R3wRgQ3sf0HffgpitzYBu2YE3Gy1bEhsFySXIHIB/Firit KBRho9seO2WTsCQoL79lycZCp24emU/6se2t8XGqehqg3rL8QesJyKjO9c4j2L2X p0965iJh1Yoh916xBSFG+fby3YR0WwX2QFnttGuYWwv0ORt0DhBDLRGnDl7KozFg hfl9pNgBA8Ux40j/Az8w84W1F1PmMT+OLNmKYeEbeBJi8nH9Rf7jXkuQcpixvcC1 woE+lA8Dos3CAwBHuKnvyDvcm5/871ALbmOHN0v1N5MIZ+seGFpC7TLUWaYq7Feu ObonbQsk9gASgBUJtPFF =Ytve -----END PGP SIGNATURE-----
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