Package: request-tracker3.8 Version: 3.8.8-4 Severity: normal
Hi, Dominic, Thanks for your reply, I could workaround the bug disabling GnuPG option. I'm sending the Apache logs: [Sun Oct 3 00:23:22 2010] [error]: The RTAddressRegexp option is not set in the config. Not setting this option results in additional SQL queries to check whether each address belongs to RT or not. It is especially important to set this option if RT recieves emails on addresses that are not in the database or config. (/usr/share/request-tracker3.8/lib/RT/Config.pm:343) [Sun Oct 3 00:23:28 2010] [error]: The RTAddressRegexp option is not set in the config. Not setting this option results in additional SQL queries to check whether each address belongs to RT or not. It is especially important to set this option if RT recieves emails on addresses that are not in the database or config. (/usr/share/request-tracker3.8/lib/RT/Config.pm:343) [Sat Oct 02 21:23:33 2010] [notice] Apache/2.2.16 (Debian) mod_perl/2.0.4 Perl/v5.10.1 configured -- resuming normal operations [Sun Oct 3 00:24:55 2010] [error]: gpg: error reading key: public key not found (/usr/share/request-tracker3.8/lib/RT/Crypt/GnuPG.pm:2115) [Sun Oct 3 00:24:56 2010] [error]: gpg: error reading key: public key not found (/usr/share/request-tracker3.8/lib/RT/Crypt/GnuPG.pm:2115) [Sun Oct 3 00:24:57 2010] [error]: gpg: error reading key: public key not found (/usr/share/request-tracker3.8/lib/RT/Crypt/GnuPG.pm:2115) [Sun Oct 3 00:24:57 2010] [error]: gpg: error reading key: public key not found (/usr/share/request-tracker3.8/lib/RT/Crypt/GnuPG.pm:2115) I hope it can help. Best regards, Alexandre -- Package-specific info: Changed files: -- System Information: Debian Release: squeeze/sid APT prefers testing APT policy: (500, 'testing') Architecture: i386 (i686) Kernel: Linux 2.6.32-5-686 (SMP w/1 CPU core) Locale: LANG=pt_BR, LC_CTYPE=pt_BR (charmap=ISO-8859-1) Shell: /bin/sh linked to /bin/dash Versions of packages request-tracker3.8 depends on: ii dbconfig-common 1.8.46 common framework for packaging dat ii debconf [debconf-2.0] 1.5.35 Debian configuration management sy ii libapache-session-perl 1.87-1 Perl modules for keeping persisten ii libcache-simple-timedexpiry 0.27-2 Perl module to cache and expire ke ii libcalendar-simple-perl 1.21-1 module for producing simple calend ii libcgi-fast-perl 5.10.1-14 CGI::Fast Perl module ii libcgi-pm-perl 3.49-1 module for Common Gateway Interfac ii libclass-returnvalue-perl 0.55-1 A return-value object that lets yo ii libcss-squish-perl 0.09-1 module to compact many CSS files i ii libdata-ical-perl 0.16+dfsg-1 Perl module for manipulating iCale ii libdbi-perl 1.612-1 Perl Database Interface (DBI) ii libdbix-searchbuilder-perl 1.56-1 Perl implementation of a simple OR ii libdevel-stacktrace-perl 1.2100-1 Perl module containing stack trace ii libemail-address-perl 1.889-2 RFC 2822 Address Parsing and Creat ii libfcgi-procmanager-perl 0.18-2 Functions for managing FastCGI app ii libfile-sharedir-perl 1.00-0.1 Locate per-dist and per-module sha ii libgd-graph-perl 1.44-3 Graph Plotting Module for Perl 5 ii libgd-text-perl 0.86-5 Text utilities for use with GD ii libgnupg-interface-perl 0.42-3 Perl interface to GnuPG ii libgraphviz-perl 2.04-1 Perl interface to the GraphViz gra ii libhtml-mason-perl 1:1.44-1 HTML::Mason Perl module ii libhtml-parser-perl 3.66-1 collection of modules that parse H ii libhtml-rewriteattributes-p 0.03-1 concise attribute rewriting ii libhtml-scrubber-perl 0.08-4 Perl extension for scrubbing/sanit ii libipc-run-safehandles-perl 0.02-1 Use IPC::Run and IPC::Run3 safely ii libjs-prototype 1.6.1-1 JavaScript Framework for dynamic w ii libjs-scriptaculous 1.8.3-1 JavaScript library for dynamic web ii liblocale-maketext-fuzzy-pe 0.10-1 Maketext from already interpolated ii liblocale-maketext-lexicon- 0.82-1 lexicon-handling backends for Loca ii liblog-dispatch-perl 2.22-1 Dispatches messages to multiple Lo ii libmailtools-perl 2.06-1 Manipulate email in perl programs ii libmime-tools-perl [libmime 5.428-1 Perl5 modules for MIME-compliant m ii libmime-types-perl 1.30-1 Perl extension for determining MIM ii libmodule-versions-report-p 1.06-1 Report versions of all modules in ii libperlio-eol-perl 0.14-1+b1 PerlIO layer for normalizing line ii libregexp-common-perl 2010010201-1 module with common regular express ii libtext-autoformat-perl 1.669002-1 module for automatic text wrapping ii libtext-quoted-perl 2.06-1 Perl module to extract the structu ii libtext-template-perl 1.45-1 Text::Template perl module ii libtext-wikiformat-perl 0.78-1 translates Wiki formatted text int ii libtext-wrapper-perl 1.02-1 Simple word wrapping routine ii libtime-modules-perl 2006.0814-2 Various Perl modules for time/date ii libtimedate-perl 1.2000-1 collection of modules to manipulat ii libtree-simple-perl 1.18-1 A simple tree object ii libuniversal-require-perl 0.13-1 Load modules from a variable ii libxml-rss-perl 1.48-1 Perl module for managing RSS (RDF ii libxml-simple-perl 2.18-3 Perl module for reading and writin ii perl 5.10.1-14 Larry Wall's Practical Extraction ii perl-modules [libcgi-pm-per 5.10.1-14 Core Perl modules ii postfix [mail-transport-age 2.7.1-1 High-performance mail transport ag ii rsyslog [system-log-daemon] 4.6.4-1 enhanced multi-threaded syslogd ii rt3.8-apache2 3.8.8-4 Apache 2 specific files for reques ii rt3.8-clients 3.8.8-4 mail gateway and command-line inte ii rt3.8-db-mysql 3.8.8-4 MySQL database backend for request ii ucf 3.0025+nmu1 Update Configuration File: preserv Versions of packages request-tracker3.8 recommends: ii libdatetime-locale-perl 1:0.45-1 Perl extension providing localizat ii libdatetime-perl 2:0.6100-2 module for manipulating dates, tim ii speedy-cgi-perl 2.22-13 speed up perl scripts by making th Versions of packages request-tracker3.8 suggests: pn rt3.8-rtfm <none> (no description available) -- debconf information: request-tracker3.8/mysql/app-pass: (password omitted) request-tracker3.8/password-confirm: (password omitted) request-tracker3.8/pgsql/app-pass: (password omitted) request-tracker3.8/app-password-confirm: (password omitted) request-tracker3.8/mysql/admin-pass: (password omitted) * request-tracker3.8/initial-root-password: (password omitted) request-tracker3.8/pgsql/admin-pass: (password omitted) * request-tracker3.8/organization: rt01.prestus.com.br request-tracker3.8/pgsql/authmethod-user: password * request-tracker3.8/install-error: retry (skip questions) request-tracker3.8/dbconfig-remove: * request-tracker3.8/mysql/method: tcp/ip request-tracker3.8/dbconfig-reinstall: false * request-tracker3.8/db/dbname: rtdb request-tracker3.8/missing-db-package-error: abort * request-tracker3.8/dbconfig-install: true request-tracker3.8/remove-error: abort request-tracker3.8/warn-sqlite-file: request-tracker3.8/remote/newhost: 192.168.10.1 request-tracker3.8/pgsql/admin-user: postgres * request-tracker3.8/db/app-user: rtuser * request-tracker3.8/remote/host: 192.168.10.1 * request-tracker3.8/rtname: rt01.prestus.com.br request-tracker3.8/internal/reconfiguring: false request-tracker3.8/passwords-do-not-match: * request-tracker3.8/database-type: mysql request-tracker3.8/pgsql/no-empty-passwords: * request-tracker3.8/handle-siteconfig-permissions: true * request-tracker3.8/correspondaddress: r...@rt01.prestus.com.br * request-tracker3.8/install-cronjobs: true request-tracker3.8/upgrade-error: abort * request-tracker3.8/mysql/admin-user: amaciel * request-tracker3.8/remote/port: request-tracker3.8/pgsql/changeconf: false request-tracker3.8/dbconfig-upgrade: true request-tracker3.8/pgsql/method: unix socket request-tracker3.8/purge: false request-tracker3.8/pgsql/authmethod-admin: ident request-tracker3.8/pgsql/manualconf: * request-tracker3.8/webpath: /rt request-tracker3.8/upgrade-backup: true request-tracker3.8/db/basepath: request-tracker3.8/internal/skip-preseed: false * request-tracker3.8/webbaseurl: http://rt01.prestus.com.br * request-tracker3.8/commentaddress: rt-comm...@rt01.prestus.com.br -- To UNSUBSCRIBE, email to debian-bugs-dist-requ...@lists.debian.org with a subject of "unsubscribe". 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