Le 08/04/2010 03:00:12, Mark Purcell a écrit : > What does the hp-check utility report?
I send the log. > Are you able to access the printer from any of the command line > applications? Yes, which one especially? > Can you install the hplip-doc package and following the instructions > located in the document: > /usr/share/doc/hplip-doc/HTML/troubleshooting.html It is quite short. Nicolas Patrois
hp-check[20268]: info: : Initializing. Please wait... Debian testing le programmateur sâexécute Linux menippe 2.6.30-2-686 #1 SMP Sat Sep 26 01:16:22 UTC 2009 i686 GNU/Linux hp-check[20268]: info: : hp-check[20268]: info: :--------------- hp-check[20268]: info: :| SYSTEM INFO | hp-check[20268]: info: :--------------- hp-check[20268]: info: : hp-check[20268]: info: :Basic system information: hp-check[20268]: info: :Linux menippe 2.6.30-2-686 #1 SMP Sat Sep 26 01:16:22 UTC 2009 i686 GNU/Linux hp-check[20268]: info: : hp-check[20268]: info: :Distribution: hp-check[20268]: info: :debian testing hp-check[20268]: info: : hp-check[20268]: info: :Checking Python version... hp-check[20268]: info: :OK, version 2.5.5 installed hp-check[20268]: info: : hp-check[20268]: info: :Checking PyQt 4.x version... hp-check[20268]: info: :OK, version 4.6 installed. hp-check[20268]: info: : hp-check[20268]: info: :Checking for CUPS... hp-check[20268]: info: :Status: le programmateur sâexécute error: Version: (Not available. CUPS may not be installed or not running.) hp-check[20268]: info: : hp-check[20268]: info: :Checking for dbus/python-dbus... hp-check[20268]: info: :dbus daemon is running. hp-check[20268]: info: :python-dbus version: 0.83.1 hp-check[20268]: info: : hp-check[20268]: info: : hp-check[20268]: info: :------------------------------------ hp-check[20268]: info: :| COMPILE AND RUNTIME DEPENDENCIES | hp-check[20268]: info: :------------------------------------ hp-check[20268]: info: : note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c). note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r). hp-check[20268]: info: : hp-check[20268]: info: :Checking for dependency: CUPS - Common Unix Printing System... hp-check[20268]: info: :OK, found. hp-check[20268]: info: : hp-check[20268]: info: :Checking for dependency: CUPS DDK - CUPS driver development kit... warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some HPLIP functionality may not function properly. hp-check[20268]: info: : hp-check[20268]: info: :Checking for dependency: CUPS devel- Common Unix Printing System development files... error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP. hp-check[20268]: info: :To install this dependency, execute this command: hp-check[20268]: info: :su -c "apt-get install --force-yes -y libcupsys2-dev cupsys-bsd" hp-check[20268]: info: : hp-check[20268]: info: :Checking for dependency: CUPS image - CUPS image development files... error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP. hp-check[20268]: info: :To install this dependency, execute this command: hp-check[20268]: info: :su -c "apt-get install --force-yes -y libcupsys2-dev cupsys-bsd" hp-check[20268]: info: : hp-check[20268]: info: :Checking for dependency: DBus - Message bus system... hp-check[20268]: info: :OK, found. hp-check[20268]: info: : hp-check[20268]: info: :Checking for dependency: gcc - GNU Project C and C++ Compiler... hp-check[20268]: info: :OK, found. hp-check[20268]: info: : hp-check[20268]: info: :Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer... hp-check[20268]: info: :OK, found. hp-check[20268]: info: : hp-check[20268]: info: :Checking for dependency: libcrypto - OpenSSL cryptographic library... hp-check[20268]: info: :OK, found. hp-check[20268]: info: : hp-check[20268]: info: :Checking for dependency: libjpeg - JPEG library... hp-check[20268]: info: :OK, found. hp-check[20268]: info: : hp-check[20268]: info: :Checking for dependency: libnetsnmp-devel - SNMP networking library development files... error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP. hp-check[20268]: info: :To install this dependency, execute this command: hp-check[20268]: info: :su -c "apt-get install --force-yes -y libsnmp-dev" hp-check[20268]: info: : hp-check[20268]: info: :Checking for dependency: libpthread - POSIX threads library... hp-check[20268]: info: :OK, found. hp-check[20268]: info: : hp-check[20268]: info: :Checking for dependency: libtool - Library building support services... hp-check[20268]: info: :OK, found. hp-check[20268]: info: : hp-check[20268]: info: :Checking for dependency: libusb - USB library... error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP. hp-check[20268]: info: :To install this dependency, execute this command: hp-check[20268]: info: :su -c "apt-get install --force-yes -y libusb-dev" hp-check[20268]: info: : hp-check[20268]: info: :Checking for dependency: make - GNU make utility to maintain groups of programs... hp-check[20268]: info: :OK, found. hp-check[20268]: info: : hp-check[20268]: info: :Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)... hp-check[20268]: info: :OK, found. hp-check[20268]: info: : hp-check[20268]: info: :Checking for dependency: PolicyKit - Administrative policy framework... hp-check[20268]: info: :OK, found. hp-check[20268]: info: : hp-check[20268]: info: :Checking for dependency: PyQt 4 DBus - DBus Support for PyQt4... hp-check[20268]: info: :OK, found. hp-check[20268]: info: : hp-check[20268]: info: :Checking for dependency: Python DBus - Python bindings for DBus... hp-check[20268]: info: :OK, found. hp-check[20268]: info: : hp-check[20268]: info: :Checking for dependency: Python devel - Python development files... hp-check[20268]: info: :OK, found. hp-check[20268]: info: : hp-check[20268]: info: :Checking for dependency: Python libnotify - Python bindings for the libnotify Desktop notifications... hp-check[20268]: info: :OK, found. hp-check[20268]: info: : hp-check[20268]: info: :Checking for dependency: Python XML libraries... hp-check[20268]: info: :OK, found. hp-check[20268]: info: : hp-check[20268]: info: :Checking for dependency: Python 2.3 or greater - Required for fax functionality... hp-check[20268]: info: :OK, found. hp-check[20268]: info: : hp-check[20268]: info: :Checking for dependency: Python 2.2 or greater - Python programming language... hp-check[20268]: info: :OK, found. hp-check[20268]: info: : hp-check[20268]: info: :Checking for dependency: Reportlab - PDF library for Python... hp-check[20268]: info: :OK, found. hp-check[20268]: info: : hp-check[20268]: info: :Checking for dependency: SANE - Scanning library... hp-check[20268]: info: :OK, found. hp-check[20268]: info: : hp-check[20268]: info: :Checking for dependency: SANE - Scanning library development files... error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP. hp-check[20268]: info: :To install this dependency, execute this command: hp-check[20268]: info: :su -c "apt-get install --force-yes -y libsane-dev" hp-check[20268]: info: : hp-check[20268]: info: :Checking for dependency: scanimage - Shell scanning program... hp-check[20268]: info: :OK, found. hp-check[20268]: info: : hp-check[20268]: info: :Checking for dependency: xsane - Graphical scanner frontend for SANE... hp-check[20268]: info: :OK, found. hp-check[20268]: info: : hp-check[20268]: info: : hp-check[20268]: info: :---------------------- hp-check[20268]: info: :| HPLIP INSTALLATION | hp-check[20268]: info: :---------------------- hp-check[20268]: info: : hp-check[20268]: info: : hp-check[20268]: info: :Currently installed HPLIP version... hp-check[20268]: info: :HPLIP 3.10.2 currently installed in '/usr/share/hplip'. hp-check[20268]: info: : hp-check[20268]: info: :Current contents of '/etc/hp/hplip.conf' file: hp-check[20268]: info: :# hplip.conf. Generated from hplip.conf.in by configure. [hplip] version=3.10.2 [dirs] home=/usr/share/hplip run=/var/run ppd=/usr/share/ppd/hplip/HP ppdbase=/usr/share/ppd/hplip doc=/usr/share/doc/hplip-doc/HTML icon=no cupsbackend=/usr/lib/cups/backend cupsfilter=/usr/lib/cups/filter drv=/usr/share/cups/drv # Following values are determined at configure time and cannot be changed. [configure] network-build=yes pp-build=yes gui-build=yes scanner-build=yes fax-build=yes dbus-build=yes cups11-build=no doc-build=yes shadow-build=no hpijs-install=yes foomatic-drv-install=yes foomatic-ppd-install=yes foomatic-rip-hplip-install=no hpcups-install=yes cups-drv-install=yes cups-ppd-install=no internal-tag=3.10.2rc1.9 restricted-build=no ui-toolkit=qt4 qt3=no qt4=yes policy-kit=yes hpijs-only-build=no lite-build=no udev-acl-rules=yes hpcups-only-build=no hpijs-only-build=no hp-check[20268]: info: : hp-check[20268]: info: :Current contents of '/var/lib/hp/hplip.state' file: hp-check[20268]: info: :# hplip.state - HPLIP runtime persistent variables. [plugin] installed=0 eula=0 hp-check[20268]: info: : hp-check[20268]: info: :Current contents of '~/.hplip/hplip.conf' file: hp-check[20268]: info: :[last_used] printer_name = Photosmart-C4700-series2 working_dir = . device_uri = "hp:/net/Photosmart_C4700_series?ip=192.168.1.13" [commands] scan = /usr/bin/xsane -V %SANE_URI% [installation] version = 3.10.2rc1.9 date_time = 08/04/2010 14:26:48 [settings] systray_messages = 3 systray_visible = 2 [fax] email_address = voice_phone = [refresh] rate = 30 enable = false type = 1 [polling] enable = false device_list = interval = 5 hp-check[20268]: info: : hp-check[20268]: info: :-------------------------- hp-check[20268]: info: :| DISCOVERED USB DEVICES | hp-check[20268]: info: :-------------------------- hp-check[20268]: info: : hp-check[20268]: info: :No devices found. hp-check[20268]: info: : hp-check[20268]: info: :--------------------------------- hp-check[20268]: info: :| INSTALLED CUPS PRINTER QUEUES | hp-check[20268]: info: :--------------------------------- hp-check[20268]: info: : hp-check[20268]: info: : hp-check[20268]: info: :Photosmart-C4700-series2 hp-check[20268]: info: :-------------------------- hp-check[20268]: info: :Type: Printer hp-check[20268]: info: :Device URI: hp:/net/Photosmart_C4700_series?ip=192.168.1.13 hp-check[20268]: info: :Communication status: Good hp-check[20268]: info: : hp-check[20268]: info: : hp-check[20268]: info: :---------------------- hp-check[20268]: info: :| SANE CONFIGURATION | hp-check[20268]: info: :---------------------- hp-check[20268]: info: : hp-check[20268]: info: :'hpaio' in '/etc/sane.d/dll.conf'... hp-check[20268]: info: :'hpaio' in '/etc/sane.d/dll.d/hplip'... hp-check[20268]: info: :OK, found. SANE backend 'hpaio' is properly set up. hp-check[20268]: info: : hp-check[20268]: info: :Checking output of 'scanimage -L'... hp-check[20268]: info: :device `hpaio:/net/Photosmart_C4700_series?ip=192.168.1.13' is a Hewlett-Packard Photosmart_C4700_series all-in-one hp-check[20268]: info: : hp-check[20268]: info: :--------------------- hp-check[20268]: info: :| PYTHON EXTENSIONS | hp-check[20268]: info: :--------------------- hp-check[20268]: info: : hp-check[20268]: info: :Checking 'cupsext' CUPS extension... hp-check[20268]: info: :OK, found. hp-check[20268]: info: : hp-check[20268]: info: :Checking 'pcardext' Photocard extension... hp-check[20268]: info: :OK, found. hp-check[20268]: info: : hp-check[20268]: info: :Checking 'hpmudext' I/O extension... hp-check[20268]: info: :OK, found. hp-check[20268]: info: : hp-check[20268]: info: :Checking 'scanext' SANE scanning extension... hp-check[20268]: info: :OK, found. hp-check[20268]: info: : hp-check[20268]: info: : hp-check[20268]: info: : hp-check[20268]: info: :--------------- hp-check[20268]: info: :| USER GROUPS | hp-check[20268]: info: :--------------- hp-check[20268]: info: : hp-check[20268]: info: :nicolas dialout cdrom floppy audio dip video plugdev staff science lastfm alllog windows musique hp-check[20268]: info: : hp-check[20268]: info: :----------- hp-check[20268]: info: :| SUMMARY | hp-check[20268]: info: :----------- hp-check[20268]: info: : error: 7 errors and/or warnings. hp-check[20268]: info: : hp-check[20268]: info: :Summary of needed commands to run to satisfy missing dependencies: hp-check[20268]: info: :su -c "apt-get install --force-yes -y libcupsys2-dev cupsys-bsd" hp-check[20268]: info: :su -c "apt-get install --force-yes -y libcupsys2-dev cupsys-bsd" hp-check[20268]: info: :su -c "apt-get install --force-yes -y libsnmp-dev" hp-check[20268]: info: :su -c "apt-get install --force-yes -y libusb-dev" hp-check[20268]: info: :su -c "apt-get install --force-yes -y libsane-dev" hp-check[20268]: info: : hp-check[20268]: info: :Please refer to the installation instructions at: hp-check[20268]: info: :http://hplip.sourceforge.net/install/index.html hp-check[20268]: info: : hp-check[20268]: info: :Done.
