On Sun, 25 Oct 2009, Ben Hutchings wrote:
> On Sun, 2009-10-25 at 16:07 -0700, Don Armstrong wrote:
> > There's no way for the BTS to know if the information received
> > from the submitter is actually the more info needed. [And
> > sometimes, it's not even information that the submitter can
> > submit.]
>
> Of course, but a maintainer at least needs to look at the report and
> decide that.
Right.
> > In theory at least, the maintainer should respond when the
> > submitter sends in new information telling the submitter that
> > their new information is what was required, and clearing the tag
> > in the same step.
>
> This is fine for a single maintainer, but in the case of a team-
> maintained package with a lot of bugs going to a mailing list
> there's a significant risk that they are not dealt with straight
> away and this is missed.
In cases like this, the proposal which I've been stewing over in my
mind to allow for sorting bugs by action item is the appropriate
thing. Basically, bugs which have a patch, bugs which have unanswered
correspondence, bugs which have no correspondence from the maintainer,
etc. are all examples of action item bugs, which should be presented
to the maintainer before other bugs which aren't as pressing. [The
precise details and everything still needs to be fleshed out, so
everything that I just said is my current fuzzy thinking, not a
statement of how it will actually work.]
Don Armstrong
--
I have no use for "before and after" pictures.
I can't remember starting, and I'm never done.
-- a softer world #221
http://www.asofterworld.com/index.php?id=221
http://www.donarmstrong.com http://rzlab.ucr.edu
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