Package: otrs2
Version: 2.3.4-1
Severity: minor
When installing otrs2 i got this message:
Charset encode 'utf-8' -=> 'iso-8859-1' () not supported!
Unfortunately, this was repeated (an impressive) 321 times.
I suspect that this may be locale-related - locale(1) says:
LANG=en_GB.ISO-8859-15
LC_CTYPE="en_GB.ISO-8859-15"
LC_NUMERIC="en_GB.ISO-8859-15"
LC_TIME="en_GB.ISO-8859-15"
LC_COLLATE="en_GB.ISO-8859-15"
LC_MONETARY="en_GB.ISO-8859-15"
LC_MESSAGES="en_GB.ISO-8859-15"
LC_PAPER="en_GB.ISO-8859-15"
LC_NAME="en_GB.ISO-8859-15"
LC_ADDRESS="en_GB.ISO-8859-15"
LC_TELEPHONE="en_GB.ISO-8859-15"
LC_MEASUREMENT="en_GB.ISO-8859-15"
LC_IDENTIFICATION="en_GB.ISO-8859-15"
LC_ALL=
and the only non-comments in /etc/locale.gen are:
en_GB ISO-8859-1
en_GB.ISO-8859-15 ISO-8859-15
en_GB.UTF-8 UTF-8
en_GB.UTF-8 UTF-8
yes: the last line appears twice(!). Weird.
this seems to be benign though, as otrs seems to work OK (at least after
a cursory glance).
Here's the message in the context of apt-get install:
---8<--- cut here ---8<---
Unpacking otrs2 (from .../archives/otrs2_2.3.4-1_all.deb) ...
Warning: The home dir /usr/share/otrs you specified can't be accessed: No such
file or directory
Adding system user `otrs' (UID 119) ...
Adding new user `otrs' (UID 119) with group `www-data' ...
Not creating home directory `/usr/share/otrs'.
Selecting previously deselected package libbsd-resource-perl.
Unpacking libbsd-resource-perl (from
.../libbsd-resource-perl_1.2903-1_i386.deb) ...
Selecting previously deselected package libgd-gd2-noxpm-perl.
Unpacking libgd-gd2-noxpm-perl (from
.../libgd-gd2-noxpm-perl_1%3a2.39-2_i386.deb) ...
Selecting previously deselected package libgd-text-perl.
Unpacking libgd-text-perl (from .../libgd-text-perl_0.86-5_all.deb) ...
Selecting previously deselected package libgd-graph-perl.
Unpacking libgd-graph-perl (from .../libgd-graph-perl_1.44-3_all.deb) ...
Processing triggers for man-db ...
Setting up libalgorithm-diff-perl (1.19.02-1) ...
Setting up libapache2-mod-perl2 (2.0.4-5) ...
Enabling module perl.
Run '/etc/init.d/apache2 restart' to activate new configuration!
Setting up libapache2-reload-perl (0.10-2) ...
Setting up libcrypt-passwdmd5-perl (1.3-9) ...
Setting up libdate-pcalc-perl (1.2-3) ...
Setting up libdigest-sha1-perl (2.12-1) ...
Setting up libdigest-hmac-perl (1.01-7) ...
Setting up libnet-ip-perl (1.25-2) ...
Setting up libnet-dns-perl (0.65-1) ...
Setting up libnet-domain-tld-perl (1.68-1) ...
Setting up libemail-valid-perl (0.179-2) ...
Setting up libtext-csv-perl (1.13-1) ...
Setting up libtext-csv-xs-perl (0.67-1) ...
Setting up libtext-diff-perl (1.37-1) ...
Setting up otrs2 (2.3.4-1) ...
dbconfig-common: writing config to /etc/dbconfig-common/otrs2.conf
Creating config file /etc/dbconfig-common/otrs2.conf with new version
Creating config file /etc/otrs/database.pm with new version
granting access to database otrs2 for o...@localhost: success.
verifying access for o...@localhost: success.
creating database otrs2: success.
verifying database otrs2 exists: success.
populating database via sql... done.
dbconfig-common: flushing administrative password
Creating config file /etc/otrs/Kernel/Config.pm with new version
Creating config file /etc/otrs/Kernel/Config/GenericAgent.pm with new version
Creating config file /etc/otrs/maintainance.html with new version
Creating config file /etc/otrs/cron with new version
Creating config file /etc/otrs/fetchmailrc with new version
Creating config file /etc/apache2/conf.d/otrs2 with new version
Module perl already enabled
Module rewrite already enabled
Reloading web server config: apache2.
ERROR: No such file or directory:
/usr/share/otrs/Kernel/Config/Files/ZZZAAuto.pm
ERROR: No such file or directory: /usr/share/otrs/Kernel/Config/Files/ZZZAuto.pm
ERROR: No such file or directory:
/usr/share/otrs/Kernel/Config/Files/ZZZAAuto.pm
ERROR: No such file or directory: /usr/share/otrs/Kernel/Config/Files/ZZZAuto.pm
Charset encode 'utf-8' -=> 'iso-8859-1' () not supported!
... Repeated 321 times (!!!)
---8<--- cut here ---8<---
-- System Information:
Debian Release: squeeze/sid
APT prefers testing
APT policy: (500, 'testing'), (500, 'stable')
Architecture: i386 (i686)
Kernel: Linux 2.6.26-2-vserver-686 (SMP w/2 CPU cores)
Locale: LANG=en_GB.ISO-8859-15, LC_CTYPE=en_GB.ISO-8859-15 (charmap=ISO-8859-15)
Shell: /bin/sh linked to /bin/bash
Versions of packages otrs2 depends on:
ii adduser 3.110 add and remove users and groups
ii apache2 2.2.12-1 Apache HTTP Server metapackage
ii apache2-mpm-prefork [httpd-c 2.2.12-1 Apache HTTP Server - traditional n
ii dbconfig-common 1.8.41 common framework for packaging dat
ii debconf 1.5.27 Debian configuration management sy
ii libauthen-sasl-perl 2.12-1 Authen::SASL - SASL Authentication
ii libcrypt-passwdmd5-perl 1.3-9 interoperable MD5-based crypt() fo
ii libdate-pcalc-perl 1.2-3 Perl module for Gregorian calendar
ii libdbi-perl 1.609-1 Perl Database Interface (DBI)
ii libemail-valid-perl 0.179-2 Check validity of Internet email a
ii libio-stringy-perl 2.110-4 Perl modules for IO from scalars a
ii libmailtools-perl 2.04-1 Manipulate email in perl programs
ii libmime-tools-perl 5.427-2 Perl5 modules for MIME-compliant m
ii libtext-diff-perl 1.37-1 Perl module to find differences in
ii libxml-parser-perl 2.36-1.1+b1 Perl module for parsing XML files
ii perl 5.10.0-25 Larry Wall's Practical Extraction
ii ucf 3.0018 Update Configuration File: preserv
Versions of packages otrs2 recommends:
ii aspell 0.60.6-1 GNU Aspell spell-checker
ii ispell 3.1.20.0-5 International Ispell (an interacti
ii libapache2-mod-perl2 2.0.4-5 Integration of perl with the Apach
ii libdbd-mysql-perl 4.012-1 A Perl5 database interface to the
ii libgd-graph-perl 1.44-3 Graph Plotting Module for Perl 5
ii libgd-text-perl 0.86-5 Text utilities for use with GD
ii libtext-csv-perl 1.13-1 comma-separated values manipulator
ii mysql-server 5.1.37-1 MySQL database server (metapackage
ii mysql-server-5.1 [mysql-serve 5.1.37-1 MySQL database server binaries
ii procmail 3.22-16 Versatile e-mail processor
Versions of packages otrs2 suggests:
pn libnet-ldap-perl <none> (no description available)
pn otrs2-doc-en | otrs2-doc-de <none> (no description available)
-- debconf-show failed
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