Package: nm.debian.org
X-Debbugs-Cc: Ian Jackson <ijack...@chiark.greenend.org.uk>

We receive complaints about the removal notice that is sent to
d-private.

Fortunately, there wes one suggestion from Ian, I'm reporting this here,
as this is the appropriate forum to discuss such improvements, not
d-private@.


    Dear debian-private,

    We regret to report that we have not been able to
    contact %NAME% (CC'd).

    The Front Desk and Missing In Action Teams have been trying to trace
    this developer since %DATE1%; we sent the last mail on %DATE2%.
    Our search process is tracked here:
       https://nm.debian.org/process/%NUMBER%

    If you think you can help us get in touch with %NAME% please let us
    know now by replying to this email or, for a more confidential
    channel, replace debian-private with w...@debian.org.

    Unfortunately, in the absence of a better alternative, we will have
    to shut down this developer's accounts on %DEADLINE%.

    Thanks for your attention,

    For Front Desk / MIA team,
    %AUTHOR%


For comparison, this is what is currently used:

    Dear debian-private,

    This mail is a notice for the removal of {{person.fullname}} 
({{person.uid}}, in CC)
    after failed contact attempts by the Front Desk and Missing In Action teams.

    {{text|safe}}

    The process is tracked at [1].

    The account will be shut down after {{deadline|date:"F d, Y"}}.

    If you know something about the situation of {{person.fullname}} please let 
us
    know now by replying to this email or, for a more confidential channel, 
replace
    debian-private with w...@debian.org.  Please keep the archive address in CC 
in
    both cases.

    For Front Desk / MIA team,
    {{visitor.fullname}}




As a first comment, I have to say that reporting the date of first
contact is annoying, as the first contact by the MIA team is not done
through nm.d.o but completely manually, so at the very least that's one
information the person doing the WAT ping has to copy manually over.


-- 
regards,
                        Mattia Rizzolo

GPG Key: 66AE 2B4A FCCF 3F52 DA18  4D18 4B04 3FCD B944 4540      .''`.
more about me:  https://mapreri.org                             : :'  :
Launchpad user: https://launchpad.net/~mapreri                  `. `'`
Debian QA page: https://qa.debian.org/developer.php?login=mattia  `-

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