severity 295386 wishlist thanks On Tue, 15 Feb 2005 06:45:48 -0800, Steve Langasek <[EMAIL PROTECTED]> wrote: > Package: reportbug > Version: 3.2 > Severity: critical > Justification: breaks unrelated software > > The reportbug package asks users to pick from a list of severities by name, > giving lengthy text explanations of the severities. Experience shows that > novice users tend to overestimate the severity of their bugs, apparently > often without reading the descriptions at all; and once they've selected a > severity, the "justification" is just another hoop to jump through that's > satisfiable by picking something at random as in this bug report here. > > I think it would be better to either not offer users the choice of RC > severities in novice mode, or to only allow users to choose bug severities > by *description* rather than by name.
The "don't offer RC severities in novice mode" approach has already been tried and was apparently too confusing for our users' brains. See e.g. 254327 and 255479. Chris -- Chris Lawrence - http://blog.lordsutch.com/ -- To UNSUBSCRIBE, email to [EMAIL PROTECTED] with a subject of "unsubscribe". Trouble? Contact [EMAIL PROTECTED]
