2015-05-29 7:49 GMT+02:00 Paul Wise <p...@debian.org>: > debian-www gets a lot of misplaced emails that should go elsewhere, to > debian-user or trademarks@ etc. The time spent responding to these > emails could be spent on fixing the website instead. I think we should > help people find the correct place for their inquiry up front, to > reduce the amount of time wasted by us and to reduce the amount of > time before they get their question answered. We should also help > people provide the needed information up-front so we don't have to > waste time asking for it.
I agree with you: it's a waste of time for everyone. And the person who asks has to wait someone explains he sent his question/remark at the wrong list. > About the legalistic part, people often complain to Debian that we > made their emails public, I wonder if hiding the email in the html archives could lower the complain. I think it would be easy to transform the email field like: john-...@provider.tld -> john-doe AT provider DOT tld It will not block everyone to understand the right email address and the archive will not be found when searching the e-mail into a search engine. The RedHat archive does something equivalent. For example: https://www.redhat.com/archives/anaconda-devel-list/2015-May/msg00006.html -- Stéphane -- To UNSUBSCRIBE, email to debian-bugs-dist-requ...@lists.debian.org with a subject of "unsubscribe". Trouble? Contact listmas...@lists.debian.org
