Package: cups Version: 1.5.3-5 Severity: normal Dear Maintainer,
In Debian 7 stable with the provided cups (1.5.3-5) I tried to add a new printer with external PPD file. The printer is: Dell C3760DN color laser printer, and I used the PPD given by Dell. The driver (PPD actually) was obtained from http://www.dell.com/support/drivers/us/en/04/DriverDetails/Product/dell- c3760dn?driverId=YN48J&osCode=LNUX&fileId=2998271512&languageCode=EN&categoryId=DD I converted the RPM to DEB with alien. Installed it, and tried to set up the printer using the GTK GUI (system-config-printer command). I then specified the PPD location manually in the dialog titled "Choose Driver". But when I clicked "Apply" in the "Describe Printer", an error message shows up with this error: CUPS server error There was an error during the CUPS operation: 'server-error-internal-error'. I increased the log level to 'debug2' in /etc/cups/cupsd.conf and I found this portion surrounding the error message in /var/log/cups/error_log: d [29/May/2013:11:59:33 -0400] cupsdAddPrinter("dellcolor") d [29/May/2013:11:59:33 -0400] cupsdAddPrinter: Adding dellcolor to Printers I [29/May/2013:11:59:33 -0400] Setting dellcolor device-uri to "socket://prism.physics.wm.edu:9100" (was "file:///dev/null".) d [29/May/2013:11:59:33 -0400] set_printer_defaults: printer-info d [29/May/2013:11:59:33 -0400] set_printer_defaults: printer-location d [29/May/2013:11:59:33 -0400] set_printer_defaults: device-uri d [29/May/2013:11:59:33 -0400] copy_file("/var/spool/cups/00000001", "/etc/cups/interfaces/dellcolor") D [29/May/2013:11:59:33 -0400] CUPS-Add-Modify-Printer server-error-internal- error: Unable to copy interface script - No such file or directory E [29/May/2013:11:59:33 -0400] Returning IPP server-error-internal-error for CUPS-Add-Modify-Printer (ipp://localhost/printers/dellcolor) from localhost d [29/May/2013:11:59:33 -0400] cupsdProcessIPPRequest: ippLength(response)=153 I checked that in my installation (which is debian 7 amd64, xfce desktop, installed from LiveCD), there is no subdir /etc/cups/interfaces . I made that subdirectory manually, and the printer setup process continues. But in the end I saw a blank /etc/cups/interfaces/dellcolor, while I saw no /etc/cups/interfaces/dellcolor.ppd . This is strange! I am reporting this bug per chance someone can help out and fix this problem. Thanks, Wirawan -- System Information: Debian Release: 7.0 APT prefers stable-updates APT policy: (500, 'stable-updates'), (500, 'stable') Architecture: amd64 (x86_64) Foreign Architectures: i386 Kernel: Linux 3.2.0-4-amd64 (SMP w/2 CPU cores) Locale: LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8 (charmap=UTF-8) Shell: /bin/sh linked to /bin/dash Versions of packages cups depends on: ii adduser 3.113+nmu3 ii bc 1.06.95-2+b1 ii cups-client 1.5.3-5 ii cups-common 1.5.3-5 ii cups-filters 1.0.18-2.1 ii cups-ppdc 1.5.3-5 ii debconf [debconf-2.0] 1.5.49 ii dpkg 1.16.10 ii ghostscript 9.05~dfsg-6.3 ii libavahi-client3 0.6.31-2 ii libavahi-common3 0.6.31-2 ii libc-bin 2.13-38 ii libc6 2.13-38 ii libcups2 1.5.3-5 ii libcupscgi1 1.5.3-5 ii libcupsimage2 1.5.3-5 ii libcupsmime1 1.5.3-5 ii libcupsppdc1 1.5.3-5 ii libdbus-1-3 1.6.8-1 ii libgcc1 1:4.7.2-5 ii libgnutls26 2.12.20-6 ii libgssapi-krb5-2 1.10.1+dfsg-5 ii libkrb5-3 1.10.1+dfsg-5 ii libldap-2.4-2 2.4.31-1+nmu2 ii libpam0g 1.1.3-7.1 ii libpaper1 1.1.24+nmu2 ii libslp1 1.2.1-9 ii libstdc++6 4.7.2-5 ii libusb-1.0-0 2:1.0.11-1 ii lsb-base 4.1+Debian8 ii poppler-utils 0.18.4-6 ii procps 1:3.3.3-3 ii ssl-cert 1.0.32 Versions of packages cups recommends: ii avahi-daemon 0.6.31-2 pn colord <none> ii foomatic-filters 4.0.17-1 ii ghostscript-cups 9.05~dfsg-6.3 ii printer-driver-gutenprint 5.2.9-1 Versions of packages cups suggests: ii cups-bsd 1.5.3-5 pn cups-pdf <none> ii foomatic-db-compressed-ppds [foomatic-db] 20120523-1 ii hplip 3.12.6-3.1 ii printer-driver-hpcups 3.12.6-3.1 ii smbclient 2:3.6.6-6 ii udev 175-7.2 -- debconf information: cupsys/raw-print: true cupsys/backend: ipp, lpd, socket, usb, snmp, dnssd -- To UNSUBSCRIBE, email to debian-bugs-dist-requ...@lists.debian.org with a subject of "unsubscribe". Trouble? Contact listmas...@lists.debian.org
