On Thu May 31 2012 12:17:56 Dominic Hargreaves wrote: > Then can you try and reproduce the problem and see if any additional > debug logs appear.
Debug log attached. The CC'd username does not appear anywhere in the debug log. > Please could you also try as a superuser, to see if the problem is > reproducible there? If the problem is limited to non-superusers, please > let me know which rights the problematic users have (globally and on the > queue in question). Same problem with superuser ticket creation. > Lastly, please could you confirm whether you have any extensions or > other local modifications installed? None that I am aware of. --Mike
May 31 12:23:50 mpa-sf RT: About to think about scrips for transaction #51450 May 31 12:23:50 mpa-sf RT: About to think about scrips for transaction #51451 May 31 12:23:50 mpa-sf RT: About to think about scrips for transaction #51452 May 31 12:23:50 mpa-sf RT: About to think about scrips for transaction #51453 May 31 12:23:50 mpa-sf RT: About to think about scrips for transaction #51454 May 31 12:23:50 mpa-sf RT: About to prepare scrips for transaction #51454 May 31 12:23:50 mpa-sf RT: Found 4 scrips for TransactionCreate stage with applicable type(s) Create May 31 12:23:50 mpa-sf RT: About to commit scrips for transaction #51454 May 31 12:23:50 mpa-sf RT: Committing scrip #3 on txn #51454 of ticket #3851 May 31 12:23:50 mpa-sf RT: Calling SetRecipientDigests for transaction RT::Transaction=HASH(0xb8c4c2c8), id 51454 May 31 12:23:50 mpa-sf RT: Working on mailfield To; recipients are m...@yosemite.net May 31 12:23:50 mpa-sf RT: Subject: [yosemite.net #3851] AutoReply: Test #012From: "IMS via RT" <r...@yosemite.net>#012Reply-To: r...@yosemite.net#012In-Reply-To: #012References: <rt-ticket-3...@yosemite.net>#012Message-ID: <rt-3.8.8-15757-1338492230-1905.3851-...@yosemite.net>#012Precedence: bulk#012X-RT-Loop-Prevention: yosemite.net#012RT-Ticket: yosemite.net #3851#012Managed-by: RT 3.8.8 (http://www.bestpractical.com/rt/)#012RT-Originator: m...@yosemite.net#012Auto-Submitted: auto-replied#012To: m...@yosemite.net#012MIME-Version: 1.0#012Content-Transfer-Encoding: 8bit#012Content-Type: text/plain; charset="utf-8"#012X-RT-Original-Encoding: utf-8 May 31 12:23:50 mpa-sf RT: Got user mail preference 'Individual messages' for user m...@yosemite.net May 31 12:23:50 mpa-sf RT: Removing deferred recipients from To: line May 31 12:23:50 mpa-sf RT: Setting deferred recipients for attribute creation May 31 12:23:50 mpa-sf RT: Working on mailfield Cc; recipients are May 31 12:23:50 mpa-sf RT: Subject: [yosemite.net #3851] AutoReply: Test #012From: "IMS via RT" <r...@yosemite.net>#012Reply-To: r...@yosemite.net#012In-Reply-To: #012References: <rt-ticket-3...@yosemite.net>#012Message-ID: <rt-3.8.8-15757-1338492230-1905.3851-...@yosemite.net>#012Precedence: bulk#012X-RT-Loop-Prevention: yosemite.net#012RT-Ticket: yosemite.net #3851#012Managed-by: RT 3.8.8 (http://www.bestpractical.com/rt/)#012RT-Originator: m...@yosemite.net#012Auto-Submitted: auto-replied#012To: m...@yosemite.net#012MIME-Version: 1.0#012Content-Transfer-Encoding: 8bit#012Content-Type: text/plain; charset="utf-8"#012X-RT-Original-Encoding: utf-8 May 31 12:23:50 mpa-sf RT: Removing deferred recipients from Cc: line May 31 12:23:50 mpa-sf RT: Setting deferred recipients for attribute creation May 31 12:23:50 mpa-sf RT: Working on mailfield Bcc; recipients are May 31 12:23:50 mpa-sf RT: Subject: [yosemite.net #3851] AutoReply: Test #012From: "IMS via RT" <r...@yosemite.net>#012Reply-To: r...@yosemite.net#012In-Reply-To: #012References: <rt-ticket-3...@yosemite.net>#012Message-ID: <rt-3.8.8-15757-1338492230-1905.3851-...@yosemite.net>#012Precedence: bulk#012X-RT-Loop-Prevention: yosemite.net#012RT-Ticket: yosemite.net #3851#012Managed-by: RT 3.8.8 (http://www.bestpractical.com/rt/)#012RT-Originator: m...@yosemite.net#012Auto-Submitted: auto-replied#012To: m...@yosemite.net#012MIME-Version: 1.0#012Content-Transfer-Encoding: 8bit#012Content-Type: text/plain; charset="utf-8"#012X-RT-Original-Encoding: utf-8 May 31 12:23:50 mpa-sf RT: Removing deferred recipients from Bcc: line May 31 12:23:50 mpa-sf RT: Setting deferred recipients for attribute creation May 31 12:23:50 mpa-sf RT: No recipients found for deferred delivery on transaction #51454 May 31 12:23:50 mpa-sf RT: About to think about scrips for transaction #51455 May 31 12:23:50 mpa-sf RT: Committing scrip #4 on txn #51454 of ticket #3851 May 31 12:23:50 mpa-sf RT: Calling SetRecipientDigests for transaction RT::Transaction=HASH(0xb8c4c2c8), id 51454 May 31 12:23:50 mpa-sf RT: Working on mailfield To; recipients are May 31 12:23:50 mpa-sf RT: Subject: [yosemite.net #3851] Test #012From: "Mike Bird via RT" <r...@yosemite.net>#012Reply-To: r...@yosemite.net#012In-Reply-To: #012References: <rt-ticket-3...@yosemite.net>#012Message-ID: <rt-3.8.8-15757-1338492230-1270.3851-...@yosemite.net>#012Precedence: bulk#012X-RT-Loop-Prevention: yosemite.net#012RT-Ticket: yosemite.net #3851#012Managed-by: RT 3.8.8 (http://www.bestpractical.com/rt/)#012RT-Originator: m...@yosemite.net#012MIME-Version: 1.0#012Content-Transfer-Encoding: 8bit#012Content-Type: text/plain; charset="utf-8"#012X-RT-Original-Encoding: utf-8 May 31 12:23:50 mpa-sf RT: Removing deferred recipients from To: line May 31 12:23:50 mpa-sf RT: Setting deferred recipients for attribute creation May 31 12:23:50 mpa-sf RT: Working on mailfield Cc; recipients are May 31 12:23:50 mpa-sf RT: Subject: [yosemite.net #3851] Test #012From: "Mike Bird via RT" <r...@yosemite.net>#012Reply-To: r...@yosemite.net#012In-Reply-To: #012References: <rt-ticket-3...@yosemite.net>#012Message-ID: <rt-3.8.8-15757-1338492230-1270.3851-...@yosemite.net>#012Precedence: bulk#012X-RT-Loop-Prevention: yosemite.net#012RT-Ticket: yosemite.net #3851#012Managed-by: RT 3.8.8 (http://www.bestpractical.com/rt/)#012RT-Originator: m...@yosemite.net#012MIME-Version: 1.0#012Content-Transfer-Encoding: 8bit#012Content-Type: text/plain; charset="utf-8"#012X-RT-Original-Encoding: utf-8 May 31 12:23:50 mpa-sf RT: Removing deferred recipients from Cc: line May 31 12:23:50 mpa-sf RT: Setting deferred recipients for attribute creation May 31 12:23:50 mpa-sf RT: Working on mailfield Bcc; recipients are May 31 12:23:50 mpa-sf RT: Subject: [yosemite.net #3851] Test #012From: "Mike Bird via RT" <r...@yosemite.net>#012Reply-To: r...@yosemite.net#012In-Reply-To: #012References: <rt-ticket-3...@yosemite.net>#012Message-ID: <rt-3.8.8-15757-1338492230-1270.3851-...@yosemite.net>#012Precedence: bulk#012X-RT-Loop-Prevention: yosemite.net#012RT-Ticket: yosemite.net #3851#012Managed-by: RT 3.8.8 (http://www.bestpractical.com/rt/)#012RT-Originator: m...@yosemite.net#012MIME-Version: 1.0#012Content-Transfer-Encoding: 8bit#012Content-Type: text/plain; charset="utf-8"#012X-RT-Original-Encoding: utf-8 May 31 12:23:50 mpa-sf RT: Removing deferred recipients from Bcc: line May 31 12:23:50 mpa-sf RT: Setting deferred recipients for attribute creation May 31 12:23:50 mpa-sf RT: No recipients found for deferred delivery on transaction #51454 May 31 12:23:50 mpa-sf RT: Committing scrip #16 on txn #51454 of ticket #3851 May 31 12:23:50 mpa-sf RT: Found 0 scrips for TransactionBatch stage with applicable type(s) Create
