We are planning a cluster expansion that is quite larger than the one's I've handled previously. I was wondering about the vendor-terms and if there was anything that was good to be specifically requesting them for.
In the past we've stuck to standard vendor contracts; something like: "1 year warranty; 2 year extended warranty. Next Business Day on site." But, in view of the larger size of the current order I wanted to be sure I covered all my bases. Are there any other terms that people try to add or negotiate into the contract? We assemble our own cluster in-house so there is no "performance guarantee" etc. from the vendor side in the OS, packages etc. In the past I've heard rumors of other arrangements: e.g. having the vendor stock some spares on-site, delayed incremental payment terms subject to conditions on performance, pre-certifying a person on our side to bypass the routine helpdesk procedures for warranties. Are such, non-standard modifications common? Anybody want to jog my memory about items that I might want to add? Of course, the vendor may not actually agree to them all but I'm just looking for items to put on the discussion table. -- Rahul _______________________________________________ Beowulf mailing list, Beowulf@beowulf.org sponsored by Penguin Computing To change your subscription (digest mode or unsubscribe) visit http://www.beowulf.org/mailman/listinfo/beowulf
