2009/4/6 Rahul Nabar <rpna...@gmail.com>: > > Just wanting to hear more about how I can best resolve this issue. For > our future purchases would changing vendors help? Is there any trend > behind the quality of services from different vendors? I have only > been exposed to Dell and its frustrating customer-service so far; are > HP / IBMd or any others better or worse or uncorrelated?
Yeah. SGI is better. Blade goes pop, or we just even see some errors in a salinfo log. New blade turns up via DHL from European distribution centre, or SGI field engineer asks for it to be held for his collection. SGI engineer on our doorstep the next day, new blade in, or powerpod replaced, or whatever. Bob's your Uncle. _______________________________________________ Beowulf mailing list, Beowulf@beowulf.org To change your subscription (digest mode or unsubscribe) visit http://www.beowulf.org/mailman/listinfo/beowulf
