Hello,
We are getting error: Call rejected: 407 Proxy Authentication Required - if
a user is trying to call using * over a long latency network (around 600
ms). There is no problem when the same user is trying to make a call with
low latency network (around 300 ms). I have included the debug and log
messages for Asterisk. This call is done with SJphone, the same problem
exists with ATA; however X-Pro is having no problem. Similarly if the user
is not authenticated - the call goes through fine.
Is * timing out waiting for some response - if so how can we
increase the timeout? We are also thinking of possibility that some port is
closed over the long latency network that causing this problem - is that
possible -if yes, which port would that be?
Or is there another issue that we are not aware of?
Thanks,
Aram
Debug (some parts of it)
=======================
Sip read:
INVITE sip:[EMAIL PROTECTED] SIP/2.0
Content-Length: 360
Contact: <sip:[EMAIL PROTECTED]:5060>
Call-ID: [EMAIL PROTECTED]
Content-Type: application/sdp
From: "2000"<sip:[EMAIL PROTECTED]>;tag=608598751280
CSeq: 1 INVITE
Max-Forwards: 70
To: <sip:[EMAIL PROTECTED]>
Via:
SIP/2.0/UDPyyy.yyy.yyy.yyy;rport;branch=z9hG4bK52c6010f0131c9b14237ee5f00007
9bb00000045
User-Agent: SJLabs-SJphone/1.40.258
=====
12 headers, 16 lines
Ignoring this request
Transmitting (no NAT):
SIP/2.0 503 Unavailable
Via:
SIP/2.0/UDPyyy.yyy.yyy.yyy;branch=z9hG4bK52c6010f000000244237ee60000052da000
00047
From: "2000"<sip:[EMAIL PROTECTED]>;tag=608598751280
To: <sip:[EMAIL PROTECTED]>;tag=as0338b9e1
Call-ID: [EMAIL PROTECTED]
CSeq: 2 INVITE
User-Agent: Asterisk PBX
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER
Contact: <sip:[EMAIL PROTECTED]>
Content-Length: 0
=========
toyyy.yyy.yyy.yyy:5060
In the log
Mar 18 07:32:37 DEBUG[2325]: Setting NAT on RTP to 4 Mar 18 07:32:38
NOTICE[2325]: Unable to create/find channel Mar 18 07:32:38 DEBUG[2325]:
Stopping retransmission on '[EMAIL PROTECTED]
Mar 18 07:32:38 DEBUG[2325]: Setting NAT on RTP to 4 Mar 18 07:32:38
DEBUG[2325]: Ignoring too old packet packet 1 (expecting >= 2) Mar 18
07:32:38 NOTICE[2325]: Unable to create/find channel
<<attachment: winmail.dat>>
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