aram wrote:


Hello,

We are getting error: Call rejected: 407 Proxy Authentication Required - if
a user is trying to call using * over a long latency network (around 600
ms). There is no problem when the same user is trying to make a call with
low latency network (around 300 ms). I have included the debug and log
messages for Asterisk. This call is done with SJphone, the same problem
exists with ATA; however X-Pro is having no problem. Similarly if the user
is not authenticated - the call goes through fine.


            Is * timing out waiting for some response - if so how can we
increase the timeout?  We are also thinking of possibility that some port is
closed over the long latency network that causing this problem - is that
possible -if yes, which port would that be?

            Or is there another issue that we are not aware of?



            Thanks,

Aram

Aram,

Please don't crosspost, and -dev is not for this stuff anyways... Usually you can tweak the SIP timeouts on the device. On a Sipura it is the SIP T1, T2, and T4 parameters. I am not sure how to do it with what you are using, but I have never had to tweak anything on * to resolve these kinds of problems.

P.S - Wow, 300ms is low latency? That is twice what the ITU suggests for good, natural speech!

--
Kristian Kielhofner
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