On Feb 12, 2005, at 17:58, Roy Sigurd Karlsbakk wrote:
Does anyone know of a speech recognition module (like say yes or no, or numbers) I guess due to the complexity of speech recognition it might just be found in commercial applications or am I wrong like always?
What's wrong with the old and non-fancy IVR?
Voice recognition menus only piss people off.
If you're setting up a call center where you want as many as possible of the customers to ABANDON their calls, go on...
How true that is... faced with customer-unfriendly service like that (especially when they don't offer a choice to get a human at all) I start hitting keys like 0 or # or * until something happens...
jens
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