Paul Rodan wrote:
I know that the Cisco 7960's support entering alpha letters, and it could potentially do it (maybe), but how does the average end user enter an a b c or d from their touchtone phone?
They don't. Most phones (99.9%) don't have any way to generate DTMF A through D. There are test sets that do, and of course softphones could easily do so. These tones could also be generated by automated applications, although I don't know why one of them would be talking to Background() on an Asterisk server...
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