Yeah, set the queue timeout to be about 1 second less than the voicemail timeout (ya know, where you say Dial(SIP/????, 15)). That way the queue times out the agent before the dialplan goes to voicemail.
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jon Bebeau Sent: Thursday, January 06, 2005 8:19 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [Asterisk-Users] Queue app following dialplan FYI... ----- Original Message ----- From: "Ryan Stark" <[EMAIL PROTECTED]> To: <[email protected]> Sent: Thursday, January 06, 2005 9:02 PM Subject: [Asterisk-Users] Queue app following dialplan >I have a problem where if an agent's extension is busy and has >voicemail > the queue app will follow the dialplan and send the caller to an agents > voicemail. This is really bad, because it takes the caller out of the > queue when it hits that agent. But we also would like to have voicemail > for some extensions like the shift managers etc. Is there s > solution/workaround/patch? > > Thanks, > -Ryan > _______________________________________________ > Asterisk-Users mailing list > [email protected] > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > _______________________________________________ Asterisk-Users mailing list [email protected] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- Internal Virus Database is out-of-date. Checked by AVG Anti-Virus. Version: 7.0.296 / Virus Database: 265.6.7 - Release Date: 12/30/2004 -- Internal Virus Database is out-of-date. Checked by AVG Anti-Virus. Version: 7.0.296 / Virus Database: 265.6.7 - Release Date: 12/30/2004 _______________________________________________ Asterisk-Users mailing list [email protected] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
