I'm not sure if part (4) can be achieved conveniently. I supposed you'll need some kind of barge-in function. Off the top of my head, I suppose it can be achieved in Asterisk using the manager api.
Anon wrote:
On Friday 07 May 2004 09:55 pm, John Todd wrote:
I doubt this suggestion is of much use to you, yet it may help someone scanning the archive: the Polycom SoundPoint IP 600 (and probably the 500) has this ability. I'm not sure this proves Asterisk can create this feature; yet, it strongly suggests that at least this function is possible in Asterisk.OK, here's a configuration challenge: I want to have certain line appearances able to be "interrupted" by various other line apperances elsewhere in the office. This is harder to describe than it is to demonstrate, so I'll do that:
Let's assume I have Cisco 7960's on all desks.
1) Call comes from inbound line X destined on extension 1234
2) Phones A, B, C all ring on line appearance 1234 (there is a specific line labelled "1234" on each phone)
3) User A picks up the ringing call on 1234. Line X and User A are bridged.
4) User B saw the caller ID on the call before it was picked up by user A, but she wants to talk to the caller as well since she has some relevant information. User B picks up the phone and pushes the "1234" extension button. A warning tone is played into the conversation between X and User A, and then User B is bridged into the conversation. User B then talks with X and User A, and then hangs up.
This is _extremely_ relevant to office PBX systems. In fact, it's
one of the most used features - the ability to share a call with
other people in the office just by hitting the right "line
appearance" button. Has anyone come up with a reasonable solution to
delivering this feature? For small offices, this is really a
mandatory feature though as the number of calls increases this
becomes more useless in an inbound setting (though as a workgroup
feature it gains usefulness with size of the organization. I'll skip
the business cases for why this is a good idea and leave it as an
exercise for the reader.)
Anon
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