On Friday 07 May 2004 09:55 pm, John Todd wrote: > OK, here's a configuration challenge: I want to have certain line > appearances able to be "interrupted" by various other line apperances > elsewhere in the office. This is harder to describe than it is to > demonstrate, so I'll do that: > > Let's assume I have Cisco 7960's on all desks. > > 1) Call comes from inbound line X destined on extension 1234 > > 2) Phones A, B, C all ring on line appearance 1234 (there is a > specific line labelled "1234" on each phone) > > 3) User A picks up the ringing call on 1234. Line X and User A are > bridged. > > 4) User B saw the caller ID on the call before it was picked up by > user A, but she wants to talk to the caller as well since she has > some relevant information. User B picks up the phone and pushes the > "1234" extension button. A warning tone is played into the > conversation between X and User A, and then User B is bridged into > the conversation. User B then talks with X and User A, and then > hangs up. > > This is _extremely_ relevant to office PBX systems. In fact, it's > one of the most used features - the ability to share a call with > other people in the office just by hitting the right "line > appearance" button. Has anyone come up with a reasonable solution to > delivering this feature? For small offices, this is really a > mandatory feature though as the number of calls increases this > becomes more useless in an inbound setting (though as a workgroup > feature it gains usefulness with size of the organization. I'll skip > the business cases for why this is a good idea and leave it as an > exercise for the reader.) I doubt this suggestion is of much use to you, yet it may help someone scanning the archive: the Polycom SoundPoint IP 600 (and probably the 500) has this ability. I'm not sure this proves Asterisk can create this feature; yet, it strongly suggests that at least this function is possible in Asterisk.
Anon _______________________________________________ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
