How do you want the last line to work?
Which input choices need to ring on all lines?
- If you select "n" from the IVR menu, do you want to ring everywhere?
Other selections just go where the IVR menu currently send the call.
Can the option "n" send the call to a ring group? I have never tried
anything like this.
Perhaps if you clarify this, someone might have a suggestion.
Ron
On 11/12/2017 9:16 AM, Tech Support wrote:
Hello;
I certainly appreciate your response. In fact, I used that exact
solution for three of the incoming lines. I setup ring groups and a
silent ringtone for each phone. Unfortunately, the last incoming line
is more complicated and uses an IVR with multiple input choices, so
the solution is not as clear cut as for the other ones. That’s why I
was trying to look at other options.
Best Regards;
John V.
*From:*[email protected]
[mailto:[email protected]] *On Behalf Of *Ron
Wheeler
*Sent:* Friday, December 08, 2017 03:06 PM
*To:* [email protected]
*Subject:* Re: [asterisk-users] Showing CallerID on multiple phones
I could be way off track but have you looked at ring groups.
Have all of the phones ring (maybe a mute or special ring tone, if
this is possible) so that everyone on the list of extensions sees the
incoming call.
If no one picks it up by ring x, have it go to another phone or to
voice mail.
https://www.freepbx.org/ring-group-and-follow-me-ring-strategies-1-of-2/
might be useful.
Ron
On 08/12/2017 2:17 PM, Tech Support wrote:
All;
I have an interesting scenario where I have a small office
with maybe half a dozen phones and several incoming lines. The
calls are routed based on the DID that people call. What they
would like is when a call comes in to a single phone to have all
the phones show the CallerID. That way they can decide if they
should pick up the call or not using call pickup. I’ve been
looking at products such as the one from Camrivox that interfaces
with different CRM packages or Outlook, but I was wondering if a
way was available to show the calls on their phones.
Thanks in Advance;
John V.
--
Ron Wheeler
President
Artifact Software Inc
email:[email protected] <mailto:[email protected]>
skype: ronaldmwheeler
phone: 866-970-2435, ext 102
--
Ron Wheeler
President
Artifact Software Inc
email: [email protected]
skype: ronaldmwheeler
phone: 866-970-2435, ext 102
--
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