I could be way off track but have you looked at ring groups.
Have all of the phones ring (maybe a mute or special ring tone, if this
is possible) so that everyone on the list of extensions sees the
incoming call.
If no one picks it up by ring x, have it go to another phone or to voice
mail.
https://www.freepbx.org/ring-group-and-follow-me-ring-strategies-1-of-2/
might be useful.
Ron
On 08/12/2017 2:17 PM, Tech Support wrote:
All;
I have an interesting scenario where I have a small office with
maybe half a dozen phones and several incoming lines. The calls are
routed based on the DID that people call. What they would like is when
a call comes in to a single phone to have all the phones show the
CallerID. That way they can decide if they should pick up the call or
not using call pickup. I’ve been looking at products such as the one
from Camrivox that interfaces with different CRM packages or Outlook,
but I was wondering if a way was available to show the calls on their
phones.
Thanks in Advance;
John V.
--
Ron Wheeler
President
Artifact Software Inc
email: [email protected]
skype: ronaldmwheeler
phone: 866-970-2435, ext 102
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