Dear Tariq; Thanks for replying and helping.
A reporting for call center that showing the agents utilization, the queues utilization and to have a dashboard to know how many call are currently existed and the queuing. About Elastix: where I can find it? Does it has reporting that is working with Asterisk call center. Regards Bilal -------------- > > if you provide what kind of reporting you need it would be > easier to point a few pointers? > either you can build it yourself.. or try the Call Center > module from Elastix.. can be a good tool > > > > Tarek Sawah > > Information Technology ?Adviser > > Integrated Digital Systems > > CCNP, MCSE, RHCE, TELECOM > > USA: +1 386 492 9993 > > -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
