Hi! > 'Fax for Asterisk' is a commercial application sold by Digium. This is > not their official support channel. Since you paid for the product, why > not contact them directly about your problem?
Maybe because having to deal with Digium support is an ... uncomfortable experience that I've made twice. It really feels like a "support avoidance" system, and you are an unwelcome guest that should please leave as soon as possible. I really hope that Digium takes steps to a) make their behaviour less bureaucratic when establishing a support call (try to do that on behalf of a clue-less customer of yours and you know what I mean). Also my feeling is that b) the level of competence (or familiarity with the product in question when it comes to software prodcuts) could use some improvement. If you take a look at the Digium web forum for Skype for Asterisk, for example, you will see that any kind of "half-official" answer or helpful reaction from Digium's side is by now non-existent - most probably due to internal policies. This just doesn't feel right, and many other companies haven proven that I can be done differently. Philipp -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
