2010/1/28 Håkon Nessjøen <[email protected]>: > All your agents have paused=1. They will not receive calls while they are > paused.
Solved.... Thanks very much! > > Håkon > > On Thu, Jan 28, 2010 at 3:23 AM, Zhang Shukun <[email protected]> wrote: >> >> 2010/1/28 Carlos Chavez <[email protected]>: >> > On Wed, 2010-01-27 at 10:27 +0800, Zhang Shukun wrote: >> >> hi,all >> >> >> >> i have just upgrade from 1.4.28 to 1.6.2.1. all works fine now except >> >> realtime queue. >> >> >> >> it seems queue_table works fine, but queue_member_queue not work, the >> >> two tables works fine when in 1.4.28. >> >> >> >> is that something changed related to realtime queue configuration? >> >> >> >> more detail about two table definition and data stored in , please see: >> >> >> >> http://pastebin.com/m33f9539e >> >> >> >> the extconfig.conf file, please see: >> >> >> >> http://pastebin.com/m2008ced1 >> >> >> >> and the res_mysql.conf file: >> >> >> >> http://pastebin.com/m27d3fdc5 >> >> >> >> Could you tell me what's wrong with me ? >> >> >> >> Thanks! >> > >> > How do your agents log into the system? >> >> Thanks! i don't want to use agents member to login to system. i just >> want to set static SIP peers in the queue >> >> and they all can work according to the strategy when have call to the >> queue.just like follows: >> >> mysql> select * from queue_table; >> +--------------+---------------+-------------+ >> | name | beginworktime | endworktime | >> +--------------+---------------+-------------+ >> | 950401234561 | 09:30:00 | 17:30:00 | >> +--------------+---------------+-------------+ >> 3 rows in set (0.00 sec) >> >> mysql> select * from queue_member_table; >> >> +----------+----------------+--------------+-----------+---------+--------+ >> | uniqueid | membername | queue_name | interface | penalty | paused >> | >> >> +----------+----------------+--------------+-----------+---------+--------+ >> | 18 | Zhang Shukun | 950401234561 | SIP/1001 | 0 | 1 >> | >> | 19 | Li Aiwei | 950401234561 | SIP/1002 | 0 | 1 >> | >> | 20 | Zhang Jianming | 950401234561 | SIP/1003 | 0 | 1 >> | >> >> +----------+----------------+--------------+-----------+---------+--------+ >> 3 rows in set (0.00 sec) >> >> in above two table. queue:950401234561 have three queue members: >> SIP/1001 , SIP/1002 , SIP/1003 >> >> when Queue(950401234561) app is invoked, all three queue members will >> ring at the same time by default strategy(ringall). >> >> my problem now use asterisk 1.6.2.1 is : >> >> when Queue(950401234561) app is running, i can here music on hold, but >> none of my sip phones(SIP/1001 , SIP/1002 , SIP/1003) will ring, is >> that in asterisk 1.6.2.1, it's not support static realtime queue >> member any more? >> >> > If you were using >> > agentcallbacklogin that was deprecated and does not exist in version 1.6 >> > of Asterisk. The queue_member_table was used by agentcallbacklogin or >> > the agentlogin commands. With Asterisk 1.6 you are supposed to be using >> > dynamic agents so there is no purpose for that table. >> > >> > That is what may be wrong with Asterisk. What is wrong with you >> > is a >> > very different question ;) >> > >> > -- >> > Telecomunicaciones Abiertas de México S.A. de C.V. >> > Carlos Chávez Prats >> > Director de Tecnología >> > +52-55-91169161 ext 2001 >> > >> > -- >> > _____________________________________________________________________ >> > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- >> > >> > asterisk-users mailing list >> > To UNSUBSCRIBE or update options visit: >> > http://lists.digium.com/mailman/listinfo/asterisk-users >> > >> >> >> >> -- >> Best regards, >> Sucan >> >> -- >> _____________________________________________________________________ >> -- Bandwidth and Colocation Provided by http://www.api-digital.com -- >> >> asterisk-users mailing list >> To UNSUBSCRIBE or update options visit: >> http://lists.digium.com/mailman/listinfo/asterisk-users > > > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > -- Best regards, Sucan -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
