All your agents have paused=1. They will not receive calls while they are paused.
Håkon On Thu, Jan 28, 2010 at 3:23 AM, Zhang Shukun <[email protected]> wrote: > 2010/1/28 Carlos Chavez <[email protected]>: > > On Wed, 2010-01-27 at 10:27 +0800, Zhang Shukun wrote: > >> hi,all > >> > >> i have just upgrade from 1.4.28 to 1.6.2.1. all works fine now except > >> realtime queue. > >> > >> it seems queue_table works fine, but queue_member_queue not work, the > >> two tables works fine when in 1.4.28. > >> > >> is that something changed related to realtime queue configuration? > >> > >> more detail about two table definition and data stored in , please see: > >> > >> http://pastebin.com/m33f9539e > >> > >> the extconfig.conf file, please see: > >> > >> http://pastebin.com/m2008ced1 > >> > >> and the res_mysql.conf file: > >> > >> http://pastebin.com/m27d3fdc5 > >> > >> Could you tell me what's wrong with me ? > >> > >> Thanks! > > > > How do your agents log into the system? > > Thanks! i don't want to use agents member to login to system. i just > want to set static SIP peers in the queue > > and they all can work according to the strategy when have call to the > queue.just like follows: > > mysql> select * from queue_table; > +--------------+---------------+-------------+ > | name | beginworktime | endworktime | > +--------------+---------------+-------------+ > | 950401234561 | 09:30:00 | 17:30:00 | > +--------------+---------------+-------------+ > 3 rows in set (0.00 sec) > > mysql> select * from queue_member_table; > +----------+----------------+--------------+-----------+---------+--------+ > | uniqueid | membername | queue_name | interface | penalty | paused | > +----------+----------------+--------------+-----------+---------+--------+ > | 18 | Zhang Shukun | 950401234561 | SIP/1001 | 0 | 1 | > | 19 | Li Aiwei | 950401234561 | SIP/1002 | 0 | 1 | > | 20 | Zhang Jianming | 950401234561 | SIP/1003 | 0 | 1 | > +----------+----------------+--------------+-----------+---------+--------+ > 3 rows in set (0.00 sec) > > in above two table. queue:950401234561 have three queue members: > SIP/1001 , SIP/1002 , SIP/1003 > > when Queue(950401234561) app is invoked, all three queue members will > ring at the same time by default strategy(ringall). > > my problem now use asterisk 1.6.2.1 is : > > when Queue(950401234561) app is running, i can here music on hold, but > none of my sip phones(SIP/1001 , SIP/1002 , SIP/1003) will ring, is > that in asterisk 1.6.2.1, it's not support static realtime queue > member any more? > > > If you were using > > agentcallbacklogin that was deprecated and does not exist in version 1.6 > > of Asterisk. The queue_member_table was used by agentcallbacklogin or > > the agentlogin commands. With Asterisk 1.6 you are supposed to be using > > dynamic agents so there is no purpose for that table. > > > > That is what may be wrong with Asterisk. What is wrong with you > is a > > very different question ;) > > > > -- > > Telecomunicaciones Abiertas de México S.A. de C.V. > > Carlos Chávez Prats > > Director de Tecnología > > +52-55-91169161 ext 2001 > > > > -- > > _____________________________________________________________________ > > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > > > asterisk-users mailing list > > To UNSUBSCRIBE or update options visit: > > http://lists.digium.com/mailman/listinfo/asterisk-users > > > > > > -- > Best regards, > Sucan > > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >
-- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
