Out of curiosity: Could you explain the difference from a SIP protocol level?John, Jared is right. I have a co-worker who has coughed up the money for the Cisco 7960 SIP phones. These have a soft button for "Supervised Transfer". And, it works.
I only have the Grandstream BT101 phones, and their "Transfer" button only implements "Blind Transfer".
So, to get it to work, you will need to upgrade to non-budget phones. Not ideal, but Asterisk does support the feature, just Grandstream does not.
/O
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