Just about 30 minutes that I can“t get real information from my Asterisk
box. All agents seem to be available but is not true:


QUEUE_01 has 0 calls (max 100) in 'rrmemory' strategy (0s holdtime), W:4,
C:0, A:0, SL:0.0% within 0s
   Members:
      Local/[EMAIL PROTECTED]/n with penalty 1 (dynamic) (Not in use) has
taken no calls yet
      Local/[EMAIL PROTECTED]/n with penalty 1 (dynamic) (Not in use) has
taken no calls yet
      Local/[EMAIL PROTECTED]/n with penalty 1 (dynamic) (Not in use) has
taken no calls yet
      Local/[EMAIL PROTECTED]/n with penalty 1 (dynamic) (Not in use) has
taken no calls yet
      Local/[EMAIL PROTECTED]/n with penalty 1 (dynamic) (Not in use) has
taken no calls yet
      Local/[EMAIL PROTECTED]/n with penalty 1 (dynamic) (Not in use) has
taken no calls yet
      Local/[EMAIL PROTECTED]/n with penalty 2 (dynamic) (Not in use) has
taken no calls yet
      Local/[EMAIL PROTECTED]/n with penalty 2 (dynamic) (Not in use) has
taken no calls yet
      Local/[EMAIL PROTECTED]/n with penalty 2 (dynamic) (Not in use) has
taken no calls yet
      Local/[EMAIL PROTECTED]/n with penalty 2 (dynamic) (Not in use) has
taken no calls yet
      Local/[EMAIL PROTECTED]/n with penalty 2 (dynamic) (Not in use) has
taken no calls yet
      Local/[EMAIL PROTECTED]/n with penalty 2 (dynamic) (Not in use) has
taken no calls yet
      Local/[EMAIL PROTECTED]/n with penalty 2 (dynamic) (Not in use) has
taken no calls yet
      Local/[EMAIL PROTECTED]/n with penalty 2 (dynamic) (Not in use) has
taken no calls yet


[EMAIL PROTECTED] asterisk]# asterisk -rx "core show channels"
Channel              Location             State   Application(Data)
SIP/641-08cef808     (None)               Up      Bridged
Call(Local/[EMAIL PROTECTED]
Local/[EMAIL PROTECTED] [EMAIL PROTECTED]:10 Up      Dial(SIP/641|120|rtT)
Local/[EMAIL PROTECTED] [EMAIL PROTECTED]:1    Up      Bridged Call(Zap/65-1)
Zap/65-1             [EMAIL PROTECTED]:1     Up      Queue(QUEUE_01|tT|||1800)
Zap/64-1             [EMAIL PROTECTED]: Up      (None)
SIP/625-09766788     (None)               Up      Bridged
Call(Local/[EMAIL PROTECTED]
Local/[EMAIL PROTECTED] [EMAIL PROTECTED]:10 Up      Dial(SIP/625|120|rtT)
Local/[EMAIL PROTECTED] [EMAIL PROTECTED]:1    Up      Bridged Call(Zap/66-1)
Zap/66-1             [EMAIL PROTECTED]:1      Up      Queue(QUEUE_02|tT|||1800)
SIP/620-09358088     (None)               Up      Bridged
Call(Local/[EMAIL PROTECTED]
Local/[EMAIL PROTECTED] [EMAIL PROTECTED]:10 Up      Dial(SIP/620|120|rtT)
Local/[EMAIL PROTECTED] [EMAIL PROTECTED]:1    Up      Bridged Call(Zap/63-1)
Zap/63-1             [EMAIL PROTECTED]:1     Up      Queue(QUEUE_01|tT|||1800)
Zap/94-1             (None)               Up      Bridged
Call(SIP/623-b2b1d070)
SIP/623-b2b1d070     [EMAIL PROTECTED]:3     Up
Dial(Zap/g3/2714269||tTrRS)
SIP/615-08a892c0     (None)               Up      Bridged
Call(Local/[EMAIL PROTECTED]

Please help me with this issue!

Thanks,
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