I've also looked into this issue, and it seems that asterisk doesn't respect the order of the members in queues.conf.
Asterisk uses a hash table internally to hold the queue members. I guess it's fine when you have dozens of agents, but for simpler scenarios, it's a pain not to be able to determine agent's order. Julian J. M. On Nov 29, 2007 1:46 PM, Fernando Urzedo <[EMAIL PROTECTED]> wrote: > > Hi, > > I would like to implement a queue using a circular strategy, I mean, > using roundrobin or rrmemory strategies. However, I am not able to > define the order Asterisk will call the agents once a new call arrives > in the queue. Seems that Asterisk will always define its order as the > queues.conf file is read, and most of times this order is different from > the one I want (for each queue in queues.conf, I add members in the > order I want them to be called). > > I tried to use the "penalty" setting, but then Asterisk gets stuck in > the first agent (lowest penalty) until it answers a call. > > Is there a way to implement what I am trying? I am using Asterisk > 1.2.19... > > Thanks in advance! -- http://www.julianmenendez.es _______________________________________________ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
