Hi, I would like to implement a queue using a circular strategy, I mean, using roundrobin or rrmemory strategies. However, I am not able to define the order Asterisk will call the agents once a new call arrives in the queue. Seems that Asterisk will always define its order as the queues.conf file is read, and most of times this order is different from the one I want (for each queue in queues.conf, I add members in the order I want them to be called).
I tried to use the "penalty" setting, but then Asterisk gets stuck in the first agent (lowest penalty) until it answers a call. Is there a way to implement what I am trying? I am using Asterisk 1.2.19... Thanks in advance! LocaWeb Telecom www.locawebtelecom.com.br :: Central Suporte 24 horas :: http://www.locawebtelecom.com.br/suporte _______________________________________________ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
