ChanIsAvail seemed perfect until I tried it. It can tell when an
extension isn't registered, but returns the same when an extension is in
use as when it isn't. I suspect it works differently for at least the
zap channels, but the for sip ones it telling us what we need to know.
Skippy
John covici wrote:
If you can do this is a dial plan have you tried chanisavail
application? Seems like that should work for you.
on Wednesday 08/31/2005 "Eric \"Skippy\" Hope"([EMAIL PROTECTED]) wrote
> Hi all,
>
> We've got a department that has 5 phones using a * 1.0.9 box. They need
> to have an extension that rings all 5 phones at the same time. Getting
> all of the phones to ring isn't a problem, but they are running into a
> problem with the phones ringing in their ears when they are already on a
> call.
>
> Example:
> Caller one calls the queue, all of the phones rings, and employee one
> picks up.
> Caller two calls the queue, all of the phones ring including the one
> that Employee one is talking on, and both Caller one and Employee one
> are distracted.
>
> We're locked into using the current softphones, and there doesn't seem
> to be a way to limit them to just one line.
>
> We've tried both a true queue with the strategy set to ringall and just
> having the exten => Dial(SIP/ext1&SIP/ext2&etc). We also tried using
> SetGroup and CheckGroup(1), but that resulted in only one call reaching
> the phones at a time, even though the other 4 were free.
>
> What we really want to have happen is for all 5 phones to ring at once,
> except the ones that are already in use. It seems like there should be
> an easy way to do this, but I'm not seeing it. Anyone got any hints?
>
> Skippy
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