What kind of call center: inbound, outbound or both? how many lines per agent will you have? what kind of trunks will you be using? do you need to tie into an existing database? do you want screen-pops?
MATT--- -----Original Message----- From: Zeeshan [mailto:[EMAIL PROTECTED] Sent: Tuesday, August 02, 2005 7:27 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: [Asterisk-Users] call center 20 seats hi, I am going to open up a call center starting with 5 and expanding to 20 seats in 3 months. I have decided to use asterisk. I don't think I need FXO or any other card from digium. If you have any document regarding setting up a call center with asterisk then please let me know. What additional things I need to buy except the server (pentium 4 with 1gb ram). thanks in advance, Zeeshan. _______________________________________________ Asterisk-Users mailing list [email protected] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users _______________________________________________ Asterisk-Users mailing list [email protected] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
