> The second method, where a "sliding window" average of wait times in > the last X minutes is used as the sample base is a bit more > difficult, but after some thought I am think it will provide a more > accurate number. Note that an unanticipated result of this method > may be that some callers hear their queue wait time increase instead > of decrease, which may have unpredictable results on customers. :-)
I think when they first enter the queue will be fine and even better than trying to recalc the callers estimated wait time. bkw _______________________________________________ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users
