A friend and I have recently added the ability to announce the callers position in the call queue every x seconds.. or even just inject an anouncement every x seconds. All setup in queues.conf and can be setup per queue.
My next project is to add the ability to announce the callers estimated wait time. I want some feedback to see whats the best method to calculate that? What do you want just minutes? or minutes and seconds? Or the option to use one or the other? I'm thinking (totaltime / totalcalls) - (now - qe->start) = current estimated wait time. Which would update after each call is hungup. http://bugs.digium.com/bug_view_page.php?bug_id=0000214 Please let me know what you would like to see!?!?! Thanks, bkw _______________________________________________ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users
