Brian Capouch wrote:
John Schmerold wrote:
I've canceled my Vonage service because of the requirement to prefix every call with a 1.
Vonage has charged me $42 & will refund this when they get my ATA186 back. I'm thinking I should keep the 186 for possible use with Asterisk.
Anyone know if this will work out?
As I understand it, the procedure to set the ATA186 back to factory defaults is as follows:
Press the function button on the Cisco ATA.
Press the digits 322873738 (FACTRESET) then # on your telephone keypad.
Press 3 on your telephone keypad to confirm ATA reset & hang up phone
Not any more.
Vonage got Cisco to include a "password protect the config" in the latest version of the firmware, and as far as I know now all the Vonage ATAs are forever destined to be used with Vonage and only Vonage.
I have stridently communicated my concern in this matter to them (I have been a Vonage customer almost from Day One, and I spend quite a bit with them) but they seem resolute that (as far as I know) even though nowhere do they tell you that they maintain ownership of the ATA interface in perpetuity, that is in fact in practice what all of this means.
I object most stridently to this on "green" grounds: they are purposely setting things up so that perfectly good hardware is only fit for the dustbin. I know there are arguments against this perspective, but of all the things Vonage does, this one I find to be reprehensible and damaging to their ultimate interests.
Time will tell, of course.
B.
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