I was wondering if anyone here can shed some light on how multi-languages are handled in ITSM 8.1. For example: If I have a help desk in Spain and I have already upload their prod an op-cats in Spanish. Then when Spain transfers a ticket to the the USA help desk, which has it's prod and op-cats uploaded in English. How will the prod and op-cats appear in the USA system if it originated in Spain? Oh forgot to mention it's all 1 single system with Spain and the USA both being separate tenants.
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