Hello Christopher, I forgot to mention BMC Remedy, AR System, Remedyforce, and HP Service Manager are talked about throughout the article.
Kevin Eldridge ITSM Consultant ITSM University, LLC Web Site: http://www.itsmuniversity.net Phone: (615) 830-4541 E-mail: [email protected] _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
