Hi Ross, Your understanding is correct. Will follow your recommendadtion and will update the status.
Regards, Suresh Loganathan. On Fri, Sep 12, 2014 at 11:30 AM, Mitcham, Ross <[email protected]> wrote: > So that I am clear, when you pull an assignee menu for a support group > (let's say assignee of an incident), the menu shows the full name of the > loaded user but selecting that user returns nothing to the assignee > field... is that correct? If this is the case you should turn on active > link logging and identify the code that should bring back the full name and > that would help identify what seems to not be set correctly with the UDM > load. > > Regards, > > -----Original Message----- > From: Action Request System discussion list(ARSList) [mailto: > [email protected]] On Behalf Of ersureshbe > Sent: Friday, September 12, 2014 8:08 AM > To: [email protected] > Subject: Issue in UDM 8.1 > > Hi Experts, > > Recently, we are facing the issues to update the data into target values. > Please refer below scenario it's creating big head ache to us. > > > For example, if i upload the People form related values, it's loading and > promoting and validating successfully. After that user logged into remedy > and try to access some support group that time user name is displaying but > if he clicked it's not showing simply showed null value. > > > > If we delete the support group and re enter again and requested to the > user to access that support group. it's allowing with out issues. This > issues affecting people permission and functional role also. > > > UDM updating the target value in right manner. Value also available into > that appropriate form. but, need to delete the value and need to re add. So > that users will access with out issues. > > > Can you please help to fix this issue? Appreciate for your speedy response. > > Regards, > > Suresh L > Suresh Loganathan. > > > > -- > View this message in context: > http://ars-action-request-system.1093659.n2.nabble.com/Issue-in-UDM-8-1-tp7598561.html > Sent from the ARS (Action Request System) mailing list archive at > Nabble.com. > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the > Answers Are, and have been for 20 years" > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
