Thanks Rick Ill give that a whirl...
JP On Fri, Jul 18, 2014 at 3:46 PM, Rick Cook <[email protected]> wrote: > ** > The SHARE:Application_Properties form is where the versions and other > information about each installed product resides on an ITSM system. During > an upgrade, the installer looks at the entries in this file to determine > the current installed version of whatever it's upgrading. Unfortunately, > sometimes, the installer scripts have errors in them that erroneously > report that you already have the version the installer is trying to > install. The workaround for that is to tweak the entry/entries in the form > (after backing up the originals, of course) to say that you have a version > that satisfies the installer. > > That being explained, I'm not sure that it solves this problem. > > What if you copied the AR Server's armonitor.cfg file to the mid-tier > server? > > Rick > > > On Fri, Jul 18, 2014 at 7:16 AM, John Peters <[email protected]> wrote: > >> ** >> Hi Rick >> >> That sounds interesting do you have any details? >> >> The installer seems to assume you are on an arserver not a mid tier ... >> >> Cheers >> >> JP >> >> >> On Fri, Jul 18, 2014 at 12:39 PM, Rick Cook <[email protected]> wrote: >> >>> ** >>> >>> Is this one of those times where you tweak the application properties >>> Form to trick the installer? >>> >>> Rick >>> On Jul 18, 2014 4:31 AM, "John Peters" <[email protected]> wrote: >>> >>>> ** >>>> Hi >>>> >>>> The installer seems to be complaining that it cant find the armonitor >>>> file.. well it wouldnt on a mid tier server would it...???? >>>> >>>> Regards >>>> >>>> JP >>>> >>>> >>>> On Fri, Jul 18, 2014 at 11:59 AM, Zandi <[email protected]> wrote: >>>> >>>>> ** >>>>> Oh. Did this just come out? >>>>> Interesting that bugs are coming out so fast.. The last batch was much >>>>> more sneaking. >>>>> >>>>> What environment. Winter *nix ? >>>>> >>>>> Sent from my iPhone >>>>> >>>>> On Jul 18, 2014, at 2:30 AM, John Peters <[email protected]> wrote: >>>>> >>>>> ** >>>>> Hi >>>>> >>>>> I am trying to apply the above patch but the installer errors with :- >>>>> >>>>> " >>>>> >>>>> - Another instance of BMC Remedy Action Request System has been >>>>> detected on sjc-w28vm-ar01 in path: C:\Program Files\BMC >>>>> Software\ARSystem. Changing the install location is not allowed. Click >>>>> Previous and specify the same location. >>>>> >>>>> There is no server called sjc-w28vm-ar01 what is going on? >>>>> >>>>> Every where I turn I seem to hit brick walls :( >>>>> >>>>> Thanks >>>>> >>>>> >>>>> JP >>>>> >>>>> >>>>> _ARSlist: "Where the Answers Are" and have been for 20 years_ >>>>> >>>>> _ARSlist: "Where the Answers Are" and have been for 20 years_ >>>> >>>> >>>> _ARSlist: "Where the Answers Are" and have been for 20 years_ >>>> >>> _ARSlist: "Where the Answers Are" and have been for 20 years_ >>> >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
