Looks like the Mid-Tier was removing the carriage returns. Changed the field to Rich Text and updated the code. STRSTR($CI List$, "<br>")
On Wednesday, June 25, 2014 4:09:21 PM UTC-5, Jason Bess wrote: > ** > Is it possible to parse a character field by carriage return from the > mid-tier? The following set field is fine on the user tool, but returns -1 > from the web. > > STRSTR($CI List$, " > > ") > > > > We're using ARS/Mid-Tier 7.6.04. I tried adding LTRIM as mentioned in > another post. Also tried using a service action and running the STRSTR > function from a filter. Same result. Worked fine from the user tool and -1 > from the web. > > > > > Thank you > > Jason L Bess, MCSE/RSP/ITILv3 > > BMC Remedy ITSM Consultant > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

