Looks like the Mid-Tier was removing the carriage returns. Changed the 
field to Rich Text and updated the code.  STRSTR($CI List$, "<br>")



On Wednesday, June 25, 2014 4:09:21 PM UTC-5, Jason Bess wrote:

> ** 
> Is it possible to parse a character field by carriage return from the 
> mid-tier? The following set field is fine on the user tool, but returns -1 
> from the web.
>
> STRSTR($CI List$, "
>
> ")
>
>
>
> We're using ARS/Mid-Tier 7.6.04. I tried adding LTRIM as mentioned in 
> another post. Also tried using a service action and running the STRSTR 
> function from a filter. Same result. Worked fine from the user tool and -1 
> from the web.
>
>
>
>
> Thank you
>
> Jason L Bess, MCSE/RSP/ITILv3
>
> BMC Remedy ITSM Consultant
> _ARSlist: "Where the Answers Are" and have been for 20 years_


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