Is it possible to parse a character field by carriage return from the mid-tier? The following set field is fine on the user tool, but returns -1 from the web.
STRSTR($CI List$, " ") We're using ARS/Mid-Tier 7.6.04. I tried adding LTRIM as mentioned in another post. Also tried using a service action and running the STRSTR function from a filter. Same result. Worked fine from the user tool and -1 from the web. Thank you Jason L Bess, MCSE/RSP/ITILv3 BMC Remedy ITSM Consultant _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

