Thanks William! You could also run the following:
select License_Type, Key from AR_System_Licenses where License_Type ='AR Server' Best Regards, Theo -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of William Rentfrow Sent: 17 April 2014 05:07 To: [email protected] Subject: Re: Finding AR License without accessing Remedy What version of ARS are we talking about? Anything 7.1 and higher stores it in the database, specifically in the "AR System Licenses" form. If your server is unusable you can get it directly out of the database by doing this: select schemaid from arschema where name='AR System Licenses'; Assuming the result of the above is 47 (which it is in the environment I just checked) you'd then do this: select C2703 from T47 where C2700='AR Server' C2700=License type C2703=Key -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of James Smith Sent: Wednesday, April 16, 2014 6:32 AM To: [email protected] Subject: Finding AR License without accessing Remedy Good Day List! Server has crashing and I am planning to reinstall it all over again but I need the license info before I proceed. There must be some place on the server where this information is stored? I remember license information is stored in ARLicense.txt file but I am not sure. Can you help me to get back my license? Cheers, James _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" ----- No virus found in this message. Checked by AVG - www.avg.com Version: 2014.0.4355 / Virus Database: 3882/7349 - Release Date: 04/15/14 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
