Hi Harry:

On the reports where this issue is happening, if you access them from the CMC 
Console, go to the History, highlight the scheduled instance (should have a 
Status of Recurring), then hit Actions --> Reschedule,  then go to Formats and 
Destinations and expand the option for Destinations Options and Settings, is 
the box that says “Add file extension” checked?

Natalie Stroud
SAIC @ Sandia National Laboratories
ARS-ITSM Reporting Specialist
Albuquerque, NM USA
[email protected]<mailto:[email protected]>
ITSM 7.6.04 SP2 – Windows 2003 – SQL Server 2008


From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Harry
Sent: Sunday, April 13, 2014 4:44 PM
To: [email protected]
Subject: Re: [EXTERNAL] Analytics - scheduled report does not show file 
extenstion like. MyReport.xls

**
Hi Stroud,
correcting the 2nd line....

Its BMC Analytics for Business Service Management Version 7.6.06.
this is happening with only couple of scheduled reports...


Regards,
Harry

On Sunday, April 13, 2014 5:37:47 PM UTC-5, Harry wrote:
**
Hi Stroud,

Its BMC Analytics for Business Service Management Version 7.6.06.
this is not happening with only couple of scheduled reports...


Regards,
Harry

On Thursday, April 10, 2014 9:20:21 AM UTC-5, Stroud, Natalie K wrote:
**
Harry:


1.        Is this happening for all reports you schedule or only for one?


2.       What version of Analytics are you running?


3.      When you schedule a report, do you manually set the Destination Options 
and Settings or do you accept the Job Server’s defaults?


Thanks,

Natalie Stroud
SAIC @ Sandia National Laboratories
ARS-ITSM Reporting Specialist
Albuquerque, NM USA
[email protected]<mailto:[email protected]>
ITSM 7.6.04 SP2 – Windows 2003 – SQL Server 2008


From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Harry
Sent: Wednesday, April 09, 2014 7:52 PM
To: [email protected]<mailto:[email protected]>
Subject: [EXTERNAL] Analytics - scheduled report does not show file extenstion 
like. MyReport.xls

**
Hi Team,

Where scheduling a report within analytics on a regular bases and sending file 
to a fileshare, the extension of file type isn't showing on file within the 
file share. If we save a report directly to the file share (not scheduled) the 
extension is visible.

appreciate your help...

-Harry
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