Not exactly the best cloud ITSM solution though. Kind regards.
Stephen Leith > On 11 Mar 2014, at 11:11, "Grassi, Christopher" <[email protected]> wrote: > > If you want the benefits of BMC and zero time upgrades I would suggest > looking into BMC Remedyforce. This is BMC's true cloud ITSM which is > upgraded 3 times a year and built on the Salesforce Platform. > > Chris Grassi > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of James Smith > Sent: Monday, March 10, 2014 8:31 PM > To: [email protected] > Subject: Re: BMC should have made upgrades easier - Customers loosing > interests > > I have seen the service now UI, they have everything on singe UI say user > access, import and export, workflow development. UI is mot attractive and its > very clumsy. > > Its very though for the non programmers to develop workflows or do > customizations as at some point you need to know java scripting. > > In remedy, customizations and integrations are very simple. You have a great > tool (Developer Studio) to do all customizations which is pretty cool and I > like it. > > But as I said customers dnt see this. As per the last two posts from shown > and jejus, it seems that upgrades are failing due to lack of knowlege of the > person doing things. > > I am eager to hear the stories of client who moved from SNow to Remedy. > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers > Are, and have been for 20 years" > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
